Troubleshooting

 

Symptom Charts/System - 9

 

 

 

1

Verify system software is version 7.5.5 or later (PM 8600/

 

System

intermittently

 

200, 9600/200, 9600/233) or 7.6.1 or later (PM 8600/

crashes or hangs

2

250, 8600/300, 9600/300, 9600/350, WS 9650).

 

 

 

Verify DIMMs are noncomposite.

 

 

 

3

Verify software is known-good. Do a clean install of system

 

 

 

4

software.

 

 

 

Verify software is Power Macintosh compatible (contact

 

 

 

 

developer). Also, try booting with extensions off to

 

 

 

5

determine if there are system init problems.

 

 

 

Clear parameter RAM. Hold down <Command> <Option> <P>

 

 

 

 

<R> during startup but before "Welcome to Macintosh"

 

 

 

6

appears.

 

 

 

Remove all DRAM DIMMs and try replacing them one at a

 

 

 

7

time to test. Replace any bad DIMMs.

 

 

 

Replace processor card.

 

 

 

8

Replace logic board. Retain DIMMs.

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Apple WS 9650 manual System