Troubleshooting

Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card

 

bus).

 

Shut down computer and disconnect all cables from PCI

 

SCSI JackHammer card.

 

Restart computer while pressing Command-Option-J.

 

Open Control Panel folder and hold down Command key

 

 

while double clicking on PCI SCSI JackHammer control

 

 

panel. If diagnostic points to problem with PCI SCSI

 

 

JackHammer card, replace JackHammer card.

One of the volumes in

1

Make sure all drives are properly connected and powered on.

a RAID array does not

2

Check all cabling.

mount on Desktop

3

Remove all energy saving software (which may spin down

 

4

drives if idle too long) and restart.

 

Make sure JackHammer is securely seated in its slot.

 

5

Open PCI SCSI JackHammer Control Panel and see if

 

 

JackHammer appears in scroll box. If not, conduct

 

 

JackHammer self-diagnosis as follows:

 

 

• Load CD-ROM system disc that came with WS 9650 (or

Page 94
Image 94
Apple WS 9650 manual