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| Troubleshooting | Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card | |
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| • | Shut down computer and disconnect all cables from PCI |
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| • | SCSI JackHammer card. |
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| Restart computer while pressing | |
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| • | Open Control Panel folder and hold down Command key |
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| while double clicking on PCI SCSI JackHammer control |
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| panel. If diagnostic points to problem with PCI SCSI |
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| JackHammer card, replace JackHammer card. |
System has a bootup | 1 Turn off external drives and restart computer to see if older | |||
problem (primarily a | external drives are locking up the bus during boot. If | |||
blank gray screen and | problem goes away, replace drive. | |||
mouse cursor) | 2 Make sure JackHammer is securely seated in its slot. | |||
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| 3 Open PCI SCSI JackHammer Control Panel and see if | |
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| JackHammer appears in scroll box. If not, conduct | |
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| JackHammer | |
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| • | Load |
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| prepare to boot from a drive not connected to Ultra SCSI |
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| bus). |