Troubleshooting

Symptom Charts/Problems with Jack•Hammer Ultra SCSI Card

 

 

 

Shut down computer and disconnect all cables from PCI

 

 

 

 

 

 

SCSI JackHammer card.

 

 

 

Restart computer while pressing Command-Option-J.

 

 

 

Open Control Panel folder and hold down Command key

 

 

 

 

while double clicking on PCI SCSI JackHammer control

 

 

 

 

panel. If diagnostic points to problem with PCI SCSI

 

 

 

 

JackHammer card, replace JackHammer card.

System has a bootup

1 Turn off external drives and restart computer to see if older

problem (primarily a

external drives are locking up the bus during boot. If

blank gray screen and

problem goes away, replace drive.

mouse cursor)

2 Make sure JackHammer is securely seated in its slot.

 

 

 

3 Open PCI SCSI JackHammer Control Panel and see if

 

 

 

JackHammer appears in scroll box. If not, conduct

 

 

 

JackHammer self-diagnosis as follows:

 

 

 

Load CD-ROM system disc that came with WS 9650 (or

 

 

 

 

prepare to boot from a drive not connected to Ultra SCSI

 

 

 

 

bus).

Page 92
Image 92
Apple WS 9650 manual