Troubleshooting

Symptom Charts/Hard Drive - 18

 

• Open Control Panel folder and hold down Command key

 

 

while double clicking on PCI SCSI JackHammer control

 

panel.

 

If diagnostic points to problem with PCI SCSI JackHammer

 

card, replace JackHammer card. If not, continue with trou-

 

bleshooting steps below.

6Replace power supply.

7Replace processor card.

8Replace logic board. Retain customer's DIMMs.

Drive does not appear

1

Verify there are no duplicate SCSI device addresses on a

on the desktop

2

single SCSI bus.

 

Update SCSI device driver using Drive Setup. Run Disk First

 

3

Aid to verify condition of drive's directory structure.

 

Replace SCSI hard drive cable connected to non-operational

 

 

drive.

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Apple WS 9650 manual