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 | Error Symptom | 
 | Action/FRU | 
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 | 1.  | 
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 | more than 30 seconds before LED | 
 | Check with a known good disc. | 
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 | shutting off. | 2. | 
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 | 3. | 
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 | Software asks to reinstall disc. | 
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 | Software displays a reading CD/DVD | 
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 | error. | 
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 | 1. Disconnect all cables from  | 
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 | when the system is turned on and its | 
 | power cable, then press eject button to try to unload the | 
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 | eject button is pressed and held. | 
 | disk. | 
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 | 1. CD may have dirt or foreign material on it. Check with a | 
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 | there are no messages are displayed. | 
 | known good disc. | 
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 | 2. | Ensure the  | 
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 | 1. Ensure the headphone jack of the  | 
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 | but no sound output. | 
 | output. | 
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 | 2. | Turn up the sound volume. | 
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 | 3. | Speaker power/connection/cable. | 
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 | 1. | Ensure the information in the Date and Time of BIOS | 
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 | Setup is set correctly. | 
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 | 2. | RTC battery. | 
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 | 3. | System board | 
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 | Audio | 
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 | Audio software program invokes but no | 1. | Speaker power/connection/cable. | 
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 | sound comes from speakers. | 
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 | Modem | 
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 | Modem ring cannot wake up system | 1. Ensure the Modem Ring Indicator in BIOS Setup or | 
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 | from suspend mode. | 
 | Power Management is set to Enabled. | 
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 | 2. | If PCI modem card is used, reinsert the modem card to | 
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 | PCI slot firmly or replace the modem card. | 
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 | 3. | If ISA modem card is used, ensure the modem  | 
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 | cable from the modem card to system board is connected | 
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 | properly. | 
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 | 4. | In Win 98, ensure the telephone application is configured | 
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 | correctly for your modem and set to receive messages | 
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 | and/or fax. | 
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 | Data/fax modem software program | 1. | Ensure the modem card is installed properly. | 
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 | invokes but cannot receive/send data/ | 
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 | fax | 
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 | Fax/voice modem software program | 1. Ensure the modem  | 
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 | invokes but has no sound output. (Data | 
 | card to system board | 
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 | files are received normally; voice from | 
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 | modem cannot be produced, but system | 
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 | sound feature works normally.) | 
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 | Video and Monitor | 
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 | Video memory test failed. | 1. | Remove all  | 
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 | 2. | Load default settings (if screen is readable). | 
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 | Video adapter failed. | 3. | System board | 
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| Chapter 4 | 
 | 73 | |||
