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| Error Symptom |
| Action/FRU |
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| Parallel/Serial Ports |
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Execute “Load BIOS Default Settings” in BIOS Setup to confirm ports presence before diagnosing any parallel/serial ports problems.
Serial or parallel port | 1. | Make sure that the LPT# or COM# you test is the same |
failed. |
| as the setting in BIOS Setup. |
| 2. | |
| 3. | System board. |
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| |
Printing failed. | 1. Ensure the printer driver is properly installed. Refer to the | |
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| printer service manual. |
| 2. | Printer. |
| 3. | Printer cable. |
| 4. | System board. |
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Printer problems. | 1. | Refer to the service manual for the printer. |
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Keyboard
Some or all keys on keyboard do not work.
1. Keyboard
Power Supply
Pressing power switch does not turn off | 1. | Ensure the Power Switch < 4 sec. in BIOS Setup of |
system. (Only unplugging the power |
| Power Management is not set to Suspend. |
cord from electrical outlet can turn off the | 2. | Power switch cable assembly |
system.) |
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Pressing power switch does not turn on | 1. | Ensure the power override switch (situated at the back of |
the system. |
| the machine, just above the connector for the power |
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| cable) is not set to OFF. |
| 2. | Power switch cable assembly. |
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Executing software shutdown from | 1. | Load default settings. |
Windows98 Start menu does not turn off | 2. | Reload software from Recovery CD. |
the system. (Only pressing power switch |
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can turn off the system). |
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No system power, or power supply fan is | 1. | Power Supply |
not running. | 2. | System Board |
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Other Problems
Any other problems.
1. Undetermined Problems
Chapter 4 | 75 |
