Appendix J

In case of difficulty

• If the wiring for your system is greater than 600 feet, some of the advanced features may not work properly. You may have to remove some of the phones from remote areas.

• Check to make sure that each telephone set

 

has a unique extension number. If the sets

 

receive AC power at the same time, either at

 

initial installation or after a power failure, the

 

extension numbers may be the same. Refer to

 

the EXTENSION NUMBER section on page 32 of

 

the installation guide.

 

 

There is no dial tone.

• First, try all the suggestions of My telephone

 

appears to be dead on page 59.

 

• The telephone line cord might be malfunctioning.

 

Try installing a new telephone line cord.

 

• Disconnect the telephone base from the telephone

 

jack and connect a different telephone. If there

 

is no dial tone on the telephone either, the

 

problem is in your wiring or local service. Contact

 

your local telephone company.

 

• Make sure a line is selected. Press a line button

 

or speakphone.

 

• Make sure the [HOLD] key is not pressed.

 

• If there is no dial tone when the [HEADSET] key

 

is pressed, make sure the headset is firmly con-

 

nected in the HEADSET jack.

 

 

I cannot dial out.

• First, try all the above suggestions in There

 

is no dial tone on this page.

 

• Make sure there is a dial tone before dialing. It

 

is normal if the telephone takes a second or two

 

to synchronize before producing a dial tone. Wait

 

an extra second before dialing.

 

• Check that all the telephones connected to the

 

same telephone line are hung up.

 

• Make sure the telephone is set to the correct

 

dial mode (pulse dial or tone dial) for the service

 

in your area. Refer to the TONE/PULSE section,

 

on page 36 of the installation guide, to set the dial

 

mode.

60

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Image 66
AT&T 1040 user manual Appears to be dead on, Is no dial tone on this