Appendix J

In case of difficulty

Common cure for electronic equipment:

If the telephone is not responding normally, try the following (in the order listed):

1.Disconnect the power to the telephone base.

2.Disconnect the spare battery (if the set has one).

3.Wait a few minutes before connecting power to the telephone base.

4.Re-install the spare battery (if the set has one).

5.Wait for the telephone to synchronize its connection. This may take up to one minute.

The answering system does not respond to internal access commands.

Make sure your remote access code is correct (see the installation guide for more details).

If you access the extension mailbox through a single page call, make sure the extension number of the extension mailbox telephone is entered correctly.

The extension mailbox is in use. Or the two intercom paths are in use. Wait for a few minutes then try again.

There may be interference on the telephone line you are using. Press the dial pad keys firmly when dialing.

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AT&T 1040 user manual Case of difficulty