Reference 43

Troubleshooting

Your board is a complex electronic device and can only be repaired by authorized technical personnel with special equipment. Do not attempt to change or repair any parts of this product as doing so will void your warranty.

If you experience a problem using the FireGL card, check the following sections for advice on how to solve your problem.

Technical

You may find information on Technical Support, as well as

Support and

Frequently Asked Questions (FAQ) and their answers at

FAQs

the web sites of ATI Inc. Go to www.ati.com and select

 

 

 

CUSTOMER CARE for BUILT BY ATI products.

No image

Make sure that the FireGL card is firmly seated and

appears on

lined up properly in its AGP Pro slot, and that the

display

monitor cable is firmly and correctly connected to the

 

 

 

card. For more information, please refer to Installing

 

 

 

the Hardware on page 8.

 

 

 

Make sure that your computer and monitor are

 

 

 

plugged into electrical outlets and receiving power.

 

 

 

Is the monitor turned on and receiving power?.

Screen image

Check if your monitor supports the resolution,

defects appear

horizontal (kHz) and vertical (Hz) refresh rates as

 

 

 

required by the graphics card.

 

 

 

Check for your current resolution, refresh rate, and

 

 

 

color depth settings in the Settings and Monitor tabs

 

 

 

of the Display Properties.

 

 

 

Warning! Be sure that both video card and monitor

 

 

 

 

 

 

support resolution and refresh rates you select.

 

 

 

Incompatible resolution/refresh rate selection may result

 

 

 

in monitor damage. Refer to your monitor's

 

 

 

 

 

 

documentation for recommended resolutions and refresh

 

 

 

rates.

 

 

 

 

Page 47
Image 47
ATI Technologies X1-256P, Z1-128p specifications Troubleshooting