Avaya 4624 Using Programmable Buttons

Issue 1 July 2001 2-1

2

Using Programmable Buttons

Introduction

Your 4624 IP Telephone has 24 Line/Feature buttons, some of which are

dedicated to incoming and outgoing calls. The remaining Line/Feature buttons can

be programmed by your Telephone System Administrator to provide additional

phone functionality.

Programmable Line/Feature Buttons

Line buttons available for incoming/outgoing calls are usually the first several

buttons on the left-most button column.

The Line/Feature buttons following your incoming/outgoing lines may be reserved

for features not available using dedicated buttons like Conf, Mute and Spkr.

Features such as Voice Mail retrieval, Directory search, Inspect phone features

and Program may also be assigned to this group of buttons. These features may

alternately be available using the Display screen and softkeys, or through Access

codes. How to access features using the Display screen is covered in Chapter 3,

“Using the Display Screen.”

The remaining Line/Feature buttons may be programmed to speed-dial standard

numbers for your phone system. See “Abbreviated Dialing” and “Program

Abbreviated Dialing” in Chapter 5 for information on speed dialing.

For information about how the Line/Feature buttons have been set up for your

phone system, use the BtnVu (Button View) and Stored Number features (both

described in Chapter 5) or contact your System Administrator. Contact your

System Administrator if you have questions. Be sure that the Line/Feature button

labels are filled in before starting to use your telephone, and that you update them

promptly for new, customized features.

Contents

Main Page Copyright and Legal Notices Page About This Document Chapter 1 - 4624 IP Telephone Description Chapter 2 - Using Programmable Buttons Chapter 3 - Using the Display Screen ii Chapter 4 - Call Handling Features Chapter 5 - IP Telephone Features Page iv Chapter 6 - Retrieving Voice Messages Chapter 7 - IP Telephone Management Features Chapter 8 - Using a Headset or Specialized Handset Chapter 9 - Troubleshooting Page About This Document viii Document Organization Conventions Used Symbolic Conventions Typographic Conventions Related Documentation/Training Page 4624 IP Telephone Description The 4624 IP Phone 1-2 Page Page Using Programmable Buttons Programmable Line/Feature Buttons Page Using the Display Screen Call-Handling Display Mode Upper Display Line 3-2 Lower Display Line Line/Feature Button Information Display Menu Mode Navigating Display Menus Page Call Handling Features Conference Adding another party to a call Hold Mute Preventing the other person on the line from hearing you Redial Redialing the last number called Speakerphone Page Transfer Sending a call to another telephone Page IP Telephone Features Accessing IP Telephone Features 5-2 Feature List Abbreviated Dialing (AD) Placing an Abbreviated Dialing call Account Automatic Callback 5-4 Automatic Intercom Button View Viewing the feature programmed on a Line/Feature button Call Display Call Forwarding Temporarily sending your calls to another phone Canceling Call Forwarding 5-6 Call Park Parking a call at your extension Retrieving a parked call from another extension Call Pickup and Directed Call Pickup Answering a call placed to someone in your pickup group (when your phone is idle) Consult Directory Using the Directory feature Page Headset On/Off Inspect Using the Inspect feature 5-10 Internal Auto Answer (Hands Free Answer) Answering internal calls automatically Canceling Internal Auto Answer Leave Word Calling Page 5-12 Pause (During Abbreviated Dialing) Priority Calling Placing a priority call Changing a regular call into a priority call (when you hear a call waiting ringback tone) Program Abbreviated Dialing Programming or re-programming a single Abbreviated Dialing button on a Line/Feature button 5-14 Programming or re-programming a single Abbreviated Dialing button on a softkey Release 5-16 Ringer Off Turning the ringer off Turning the ringer back on Self-Administration Administering any of the above features on your telephone's available buttons 5-18 Send All Calls 5-20 Stored Number (View) Viewing either the last number dialed or a number stored on an AD button Timer Viewing elapsed time (hours, minutes, seconds) Whisper Page (Activate) Whisper Page Answer Whisper Page Off Retrieving Voice Message s Message Retrieval Page IP Telephone Management Features Interpreting Ringer Tones 7-2 Personalizing Your Telephone's Ringing Pattern Selecting a personalized ringing pattern Interpreting Indicator Lights Testing Your Phone Using a Headset or Specialized Handset IP Telephone-Compatible Headsets 8-2 Operating a Headset IP Telephone-Compatible Specialized Handsets Troubleshooting Basic Troubleshooting 9-2 Page 9-4 Resetting and Power Cycling the IP Telephone Resetting your phone !