Characters do not appear on

See "Phone does not activate after

the Display screen

connecting it the first time" above.

 

Check the power source to be sure your

 

telephone is receiving power.

 

Check all lines into the phone to be sure it

 

is properly connected.

 

Perform the Test procedure: with the

 

telephone idle, press and hold the Trnsfr

 

button; the line/feature indicators should

 

light and the display should show all

 

shaded blocks. Release the Trnsfr button

 

to end the test.

 

If the above suggested solutions do not

 

resolve the problem, reset or power cycle

 

the phone.

Display shows an

Most messages involve server/phone

error/informational message

interaction. If you cannot resolve the

 

problem based on the message received,

 

contact your Telephone System

 

Administrator for resolution.

No dial tone

Make sure both the handset and line cords

 

into the phone are securely connected.

 

Note that there may be a slight operational

 

delay if you unplug and reconnect the

 

phone.

 

If you have a 4612 or 4624 IP Telephone,

 

check to be sure the phone is powered

 

(press Menu, then Exit); if nothing

 

appears on the display, check your power

 

source.

 

If you have a 4612 or 4624 IP Telephone,

 

check to be sure your phone is

 

communicating with the switch; press

 

Menu, then any of the softkey features

 

(e.g., Timer). If the selected feature

 

activates, the switch/IP phone connection

 

is working.

 

Reset or power cycle the phone.

 

See your Telephone System Administrator

 

if the above steps do not produce the

 

desired result.

9-2Issue 1 July 2001

Page 62
Image 62
Avaya 4624 manual