Avaya 4624 Consult , Directory

Consult

Issue 1 July 2001 5-7

Picking up a call for someone in your office using

Directed Call Pickup

1. If your System Administrator has programmed one of the Line/Feature

buttons to represent Directed Call Pickup, press that button,

or

Dial the Directed Call Pickup Access Code.

2. Dial the extension for which you want to pick up a call.

The extension called stops ringing and you are connected to the call for

pickup.

Consult

The Consult feature allows a covering user, after answering a coverage call, to call

the principal (the party called) for private consultation. Activating the Consult

feature places the caller on hold and establishes a private connection between the

principal and the covering user. The covering user may then add the caller to the

conversation, transfer the call to the principal, or return to the caller.

Directory

The Directory feature allows you to search a stored list of telephone numbers by

keying in the name of the person whose number you want using the dial pad.

Initially, your directory will be set up by your telephone system administrator to

include only those phones that are part of your telephone system.

Using the Directory feature

1. Press the Menu button, then press the softkey below Dir,

or

If Directory is not available on your display, press the Line/Feature button

your System Administrator has programmed for the Directory.

2. Use the dial pad to key in the name of the person whose number you want

to look up. Use this format: last name, comma (use the * key), first name

or initial. For example, to look up the Tom Smith's name, press the

following number keys: 76484*8.

The top display line shows your entry. The bottom line displays the results

of the directory search. If no match is found, the message "No Match - Try

Again" displays.

3. To scroll through the Directory, press the Right Arrow display control button.

Contents

Main Page Copyright and Legal Notices Page About This Document Chapter 1 - 4624 IP Telephone Description Chapter 2 - Using Programmable Buttons Chapter 3 - Using the Display Screen ii Chapter 4 - Call Handling Features Chapter 5 - IP Telephone Features Page iv Chapter 6 - Retrieving Voice Messages Chapter 7 - IP Telephone Management Features Chapter 8 - Using a Headset or Specialized Handset Chapter 9 - Troubleshooting Page About This Document viii Document Organization Conventions Used Symbolic Conventions Typographic Conventions Related Documentation/Training Page 4624 IP Telephone Description The 4624 IP Phone 1-2 Page Page Using Programmable Buttons Programmable Line/Feature Buttons Page Using the Display Screen Call-Handling Display Mode Upper Display Line 3-2 Lower Display Line Line/Feature Button Information Display Menu Mode Navigating Display Menus Page Call Handling Features Conference Adding another party to a call Hold Mute Preventing the other person on the line from hearing you Redial Redialing the last number called Speakerphone Page Transfer Sending a call to another telephone Page IP Telephone Features Accessing IP Telephone Features 5-2 Feature List Abbreviated Dialing (AD) Placing an Abbreviated Dialing call Account Automatic Callback 5-4 Automatic Intercom Button View Viewing the feature programmed on a Line/Feature button Call Display Call Forwarding Temporarily sending your calls to another phone Canceling Call Forwarding 5-6 Call Park Parking a call at your extension Retrieving a parked call from another extension Call Pickup and Directed Call Pickup Answering a call placed to someone in your pickup group (when your phone is idle) Consult Directory Using the Directory feature Page Headset On/Off Inspect Using the Inspect feature 5-10 Internal Auto Answer (Hands Free Answer) Answering internal calls automatically Canceling Internal Auto Answer Leave Word Calling Page 5-12 Pause (During Abbreviated Dialing) Priority Calling Placing a priority call Changing a regular call into a priority call (when you hear a call waiting ringback tone) Program Abbreviated Dialing Programming or re-programming a single Abbreviated Dialing button on a Line/Feature button 5-14 Programming or re-programming a single Abbreviated Dialing button on a softkey Release 5-16 Ringer Off Turning the ringer off Turning the ringer back on Self-Administration Administering any of the above features on your telephone's available buttons 5-18 Send All Calls 5-20 Stored Number (View) Viewing either the last number dialed or a number stored on an AD button Timer Viewing elapsed time (hours, minutes, seconds) Whisper Page (Activate) Whisper Page Answer Whisper Page Off Retrieving Voice Message s Message Retrieval Page IP Telephone Management Features Interpreting Ringer Tones 7-2 Personalizing Your Telephone's Ringing Pattern Selecting a personalized ringing pattern Interpreting Indicator Lights Testing Your Phone Using a Headset or Specialized Handset IP Telephone-Compatible Headsets 8-2 Operating a Headset IP Telephone-Compatible Specialized Handsets Troubleshooting Basic Troubleshooting 9-2 Page 9-4 Resetting and Power Cycling the IP Telephone Resetting your phone !