Avaya 4624 Release

Release

Issue 1 July 2001 5-15

NOTE:

Your phone display may allow you to use softkeys to add special functions

such as a pause, a mark or a wait into your AD number. If so, they can be

accessed during programming via the Menu button and inserted into the

number being programmed.

6. Press the # button to save the number or code.

A three-beep confirmation tone indicates the AD number has been st ored

and the message "Number saved" displays for one second; then the

message "Change label? Yes=1 No=2" displays.

7. Choose one of the following options:

8. Use the dial pad to enter a label of up to five characters. Pressing a dial

pad key once enters the first letter associated with that key; to enter a

different letter on that key, press the key repeatedly until the desired letter

appears on the display. When the next letter you want for the label is on the

same dial pad key, press * to advance to the next space. For example, to

program the label "TED," press 8 (T), then 3 twice (E), then *, then 3 once

(D).

9. Press the # button to save the label.

A three-beep confirmation tone indicates the AD label has been stor ed.

Three messages display in succession: "Label saved" displays for one

second; followed by "Hang up to update display" for two seconds, then

"Press button to program" displays.

10. To end programming, hang up by pressing the Spkr button or lifting and

replacing the handset.

11. Repeat Steps 1 through 10 to program additional AD buttons and labels.

Release

The Release feature allows an agent on an ACD (Automated Call Dialing) call to

be released from that call. This feature is used in conjunction with other ACD

features.

If you want to Then

Change the label for the softkey Press 1. The message "Enter

label" displays. Proceed to Step

8.

Keep the existing label Press 2. The message "Press

button to program" displays.

Proceed to Step 10.

Contents

Main Page Copyright and Legal Notices Page About This Document Chapter 1 - 4624 IP Telephone Description Chapter 2 - Using Programmable Buttons Chapter 3 - Using the Display Screen ii Chapter 4 - Call Handling Features Chapter 5 - IP Telephone Features Page iv Chapter 6 - Retrieving Voice Messages Chapter 7 - IP Telephone Management Features Chapter 8 - Using a Headset or Specialized Handset Chapter 9 - Troubleshooting Page About This Document viii Document Organization Conventions Used Symbolic Conventions Typographic Conventions Related Documentation/Training Page 4624 IP Telephone Description The 4624 IP Phone 1-2 Page Page Using Programmable Buttons Programmable Line/Feature Buttons Page Using the Display Screen Call-Handling Display Mode Upper Display Line 3-2 Lower Display Line Line/Feature Button Information Display Menu Mode Navigating Display Menus Page Call Handling Features Conference Adding another party to a call Hold Mute Preventing the other person on the line from hearing you Redial Redialing the last number called Speakerphone Page Transfer Sending a call to another telephone Page IP Telephone Features Accessing IP Telephone Features 5-2 Feature List Abbreviated Dialing (AD) Placing an Abbreviated Dialing call Account Automatic Callback 5-4 Automatic Intercom Button View Viewing the feature programmed on a Line/Feature button Call Display Call Forwarding Temporarily sending your calls to another phone Canceling Call Forwarding 5-6 Call Park Parking a call at your extension Retrieving a parked call from another extension Call Pickup and Directed Call Pickup Answering a call placed to someone in your pickup group (when your phone is idle) Consult Directory Using the Directory feature Page Headset On/Off Inspect Using the Inspect feature 5-10 Internal Auto Answer (Hands Free Answer) Answering internal calls automatically Canceling Internal Auto Answer Leave Word Calling Page 5-12 Pause (During Abbreviated Dialing) Priority Calling Placing a priority call Changing a regular call into a priority call (when you hear a call waiting ringback tone) Program Abbreviated Dialing Programming or re-programming a single Abbreviated Dialing button on a Line/Feature button 5-14 Programming or re-programming a single Abbreviated Dialing button on a softkey Release 5-16 Ringer Off Turning the ringer off Turning the ringer back on Self-Administration Administering any of the above features on your telephone's available buttons 5-18 Send All Calls 5-20 Stored Number (View) Viewing either the last number dialed or a number stored on an AD button Timer Viewing elapsed time (hours, minutes, seconds) Whisper Page (Activate) Whisper Page Answer Whisper Page Off Retrieving Voice Message s Message Retrieval Page IP Telephone Management Features Interpreting Ringer Tones 7-2 Personalizing Your Telephone's Ringing Pattern Selecting a personalized ringing pattern Interpreting Indicator Lights Testing Your Phone Using a Headset or Specialized Handset IP Telephone-Compatible Headsets 8-2 Operating a Headset IP Telephone-Compatible Specialized Handsets Troubleshooting Basic Troubleshooting 9-2 Page 9-4 Resetting and Power Cycling the IP Telephone Resetting your phone !