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Avaya 4624 Chapter 4 - Call Handling Features , Chapter 5 - IP Telephone Features

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Contents

ii Issue 1 July 2001

Chapter 4 - Call Handling Features

■Introduction 4-1

■Conference 4-1

Adding another party to a call 4-1

Adding a held call to the current call 4-2

Dropping the last person added to the conference call 4-2

■Hold 4-2

Placing a call on hold 4-2

Returning to the held call 4-2

■Mute 4-3

Preventing the other person on the line from hearing you 4-3

■Redial 4-3

Redialing the last number called 4-3

■Speakerphone 4-3

Placing a call without lifting the handset or using the Speakerphone

with any feature 4-4

Changing from the speakerphone to the handset 4-4

Turning the speaker on during a call 4-4

Turning the speaker off during a call 4-4

Ending a call while the speaker is active 4-4

■Transfer 4-5

Sending a call to another telephone 4-5

Chapter 5 - IP Telephone Features

■Introduction 5-1

■Accessing IP Telephone Features 5-1

■Feature List 5-2

■Abbreviated Dialing (AD) 5-3

Placing an Abbreviated Dialing call 5-3

■Account 5-3

■Automatic Callback 5-3

Automatically placing another call to an extension that was busy or did

not answer, or in response to a returned call waiting ringback tone 5-3

Canceling Automatic Callback 5-4

■Automatic Intercom 5-4

Contents

Main Page Copyright and Legal Notices Page About This Document Chapter 1 - 4624 IP Telephone Description Chapter 2 - Using Programmable Buttons Chapter 3 - Using the Display Screen ii Chapter 4 - Call Handling Features Chapter 5 - IP Telephone Features Page iv Chapter 6 - Retrieving Voice Messages Chapter 7 - IP Telephone Management Features Chapter 8 - Using a Headset or Specialized Handset Chapter 9 - Troubleshooting Page About This Document viii Document Organization Conventions Used Symbolic Conventions Typographic Conventions Related Documentation/Training Page 4624 IP Telephone Description The 4624 IP Phone 1-2 Page Page Using Programmable Buttons Programmable Line/Feature Buttons Page Using the Display Screen Call-Handling Display Mode Upper Display Line 3-2 Lower Display Line Line/Feature Button Information Display Menu Mode Navigating Display Menus Page Call Handling Features Conference Adding another party to a call Hold Mute Preventing the other person on the line from hearing you Redial Redialing the last number called Speakerphone Page Transfer Sending a call to another telephone Page IP Telephone Features Accessing IP Telephone Features 5-2 Feature List Abbreviated Dialing (AD) Placing an Abbreviated Dialing call Account Automatic Callback 5-4 Automatic Intercom Button View Viewing the feature programmed on a Line/Feature button Call Display Call Forwarding Temporarily sending your calls to another phone Canceling Call Forwarding 5-6 Call Park Parking a call at your extension Retrieving a parked call from another extension Call Pickup and Directed Call Pickup Answering a call placed to someone in your pickup group (when your phone is idle) Consult Directory Using the Directory feature Page Headset On/Off Inspect Using the Inspect feature 5-10 Internal Auto Answer (Hands Free Answer) Answering internal calls automatically Canceling Internal Auto Answer Leave Word Calling Page 5-12 Pause (During Abbreviated Dialing) Priority Calling Placing a priority call Changing a regular call into a priority call (when you hear a call waiting ringback tone) Program Abbreviated Dialing Programming or re-programming a single Abbreviated Dialing button on a Line/Feature button 5-14 Programming or re-programming a single Abbreviated Dialing button on a softkey Release 5-16 Ringer Off Turning the ringer off Turning the ringer back on Self-Administration Administering any of the above features on your telephone's available buttons 5-18 Send All Calls 5-20 Stored Number (View) Viewing either the last number dialed or a number stored on an AD button Timer Viewing elapsed time (hours, minutes, seconds) Whisper Page (Activate) Whisper Page Answer Whisper Page Off Retrieving Voice Message s Message Retrieval Page IP Telephone Management Features Interpreting Ringer Tones 7-2 Personalizing Your Telephone's Ringing Pattern Selecting a personalized ringing pattern Interpreting Indicator Lights Testing Your Phone Using a Headset or Specialized Handset IP Telephone-Compatible Headsets 8-2 Operating a Headset IP Telephone-Compatible Specialized Handsets Troubleshooting Basic Troubleshooting 9-2 Page 9-4 Resetting and Power Cycling the IP Telephone Resetting your phone !