Troubleshooting Software Download

 

Chapter 3

Configuration

 

 

 

 

 

 

 

 

 

Agent Software Download Monitoring Screen

 

 

 

Visage 16155(R) S/W Version: ____ Slot #: ____

 

 

 

TFTP Server: 135.49.60.115

 

 

 

File Name: c:/home/v16155

 

 

 

Destination: Flash Bank B (Application)

 

 

Download State : tftp-running-ip

Activity Status : Download Process Started

Download Size :

--------------------------

<CR> Refresh the screen

0Return to previous menu

--------------------------

>>>Enter your choice:

10. The P110 will now automatically Reset itself.

Troubleshooting Software Download

The following are Activity Status messages that can appear during software download, their meanings, and what you should do about them:

 

Activity Status

Description

Suggested action

 

 

message

 

 

 

 

 

 

 

 

 

file format

 

Ensure that the correct agent

 

 

unknown

 

software file is being downloaded to

 

 

 

 

the agent

 

 

file not found

Failure of TFTP Get

Type in the correct filename

 

 

server is

Failed to find the

Type in the correct TFTP Server IP

 

 

unreachable

server after 1 minute

address. Ensure the server is

 

 

 

 

accessible to the agent by typing

 

 

 

 

ping <ip_address_of_agent>.

 

 

 

 

Alternatively, if a router is required

 

 

 

 

to reach the server, type in the router

 

 

 

 

address from the IP Routes menu

 

 

 

 

explained on page 24.

 

 

 

P117F(R) Stackable Switch Installation Guide

21

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Avaya P117F(R) manual Troubleshooting Software Download, ping ipaddressofagent