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Enhanced Wireless Router
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TRoUblEsHooTIng
Problem:
Setup Assistant cann ot find my Router�
solution:
If the Setup Assistant is not able to fin d the Router durin g the installatio n process, plea se check the follow ing items:
3� Ensure that you have a cab le connected bet ween the network
(Ethernet) port on th e back of the comp uter and one of the “wired”
ports on the back of t he Router�
note: The computer should NOT be connected to t he port labele d “to
Modem” on the back of th e Router�
4� Try shutting down and res tarting your co mputer, then rerunnin g the
Setup Assistant�
If the Setup Assistant is still unable to find the Router, refer ence
the section titled “Ma nually Configuri ng Network Setti ngs” for
installation steps�
1� If the Setup Assista nt is not able to find the Router du ring the
installation process , there may be thir d-party firewa ll software
installed on the compu ter attempting to access the Intern et�
Examples of third-par ty firewall sof tware are ZoneA larm, BlackICE
PC Protection, McAfee Per sonal Firewall, an d Norton Person al
Firewall� If you do have fire wall software ins talled on your
computer, please make sure that you properly configure it� You ca n
determine if the firewall software is pr eventing Internet ac cess by
temporarily turning it off� If, while the fi rewall is disable d, Internet
access works properl y, you will need to cha nge the firewall se ttings
to function properly w hen it is turned on� Please refer to the
instructions provided by the publisher o f your firewall sof tware for
instructions on confi guring the firewal l to allow Internet a ccess�
2� Unplug power to the Router for 10 seconds, an d then plug the
power back into the Router� En sure that the Route r’s “router” LED
is on; it should be soli d GREEN� If not, che ck to make sure tha t
the AC adapter is connec ted to the Router a nd plugged into a
wall outlet�