Troubleshooting

THE PROJECTOR DOES NOT TURN ON.

Cause

Remedy

 

 

 

Plug the power cord into the AC inlet on the projector,

There is no power from the power cable.

and plug the power cord into the power outlet. If the

power outlet has a switch, make sure that it is switched

 

 

on.

 

 

Attempting to turn the projector on again during

Wait until the cooling down process has completed.

the cooling process.

 

NO PICTURE

Cause

Remedy

 

 

The video source is not turned on or connected

Turn the video source on and check that the signal

correctly.

cable is connected correctly.

 

 

The projector is not correctly connected to the

Check the connection.

input source device.

 

 

 

The input signal has not been correctly

Select the correct input signal with the Source key on

selected.

the projector or remote control.

 

 

The lens cap is still attached to the lens.

Remove the lens cap.

BLURRED IMAGE

Cause

Remedy

 

 

The projection lens is not correctly focused.

Adjust the focus of the lens using the focus ring.

The projector and the screen are not aligned

Adjust the projection angle and direction as well as the

properly.

height of the unit if necessary.

 

 

The lens cap is still attached to the lens.

Remove the lens cap.

REMOTE CONTROL DOES NOT WORK

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with a new one.

There is an obstacle between the remote

Remove the obstacle.

control and the projector.

 

 

 

You are too far away from the projector.

Stand within 6 meters (19.5 feet) of the projector.

THE PASSWORD IS INCORRECT

Cause

 

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall procedure"

on page 24

for details.

 

 

 

 

English

Troubleshooting 49

Page 49
Image 49
BenQ W500 user manual Troubleshooting, Projector does not Turn on