![Chapter 7: Troubleshooting](/images/new-backgrounds/105127/105127239x1.webp)
Chapter 7: Troubleshooting
7. Troubleshooting
Tables
7.1 External Failure
Table
Problem | Possible Cause | Solution |
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ServSwitch DKM FX cannot be started | Fuse at the standard appliance outlet is out | Check fuse |
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7.2 Video Interference
Table
Problem | Possible Cause | Solution |
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Opening the OSD is not possible | No OSD jumper set | Set Jumper 11 on the CON unit |
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| Check the connection, length, |
Incorrect video display | Cable connection disturbed | and quality of the interconnection |
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| cable to the units |
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7.3 Fans Malfunction
Table
Problem | Possible Cause | Solution | |
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Fans only run under full load | Communication to fan | Remove and reinstall the fan tray | |
tray is disturbed | |||
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Fans do not run; LED OK is on | Fans are defective | Contact Black Box Technical Support at | |
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