TROUBLESHOOTING

TROUBLESHOOTING

Problem

 

Solution

 

 

(1) The display stays blank after you have ●

Check that the AC adapter is connected.

turned on the machine, or abnormal char-

●

Check that the rechargeable Ni-MH bat-

acters are displayed.

 

tery is properly charged. (PT-9600 only)

 

 

 

● Reset the machine by:

 

 

- (PT-3600) unplugging the AC adaptor,

 

 

and leaving it unplugged for about one

 

 

minute, then and plugging it in again

 

 

- (PT-9600 only) pressing the reset button

 

 

in the battery compartment at the bottom

 

 

of the machine

 

 

☞ The text and formats in the display will be

 

 

erased and under certain circumstances

 

 

the entire contents of the memory will be

 

 

cleared.

Reset button

(2) The machine does not print or the printed

● Check that the tape cassette has been

characters are blurred.

inserted properly.

 

● If the tape cassette is empty, replace it

 

with a new one.

 

● Make sure that the tape compartment

 

cover has been closed.

 

 

(3) The text is printed on striped tape.

● You have reached the end of the tape in

 

the cassette. Replace it with a new one.

 

 

(4) The P-touch is not working correctly.

● Reset the P-touch by turning it off, then

 

while holding down dand R, turning

 

the machine back on.

 

☞ All settings will be reset to their defaults

 

and the entire contents of the memory will

 

be cleared. If it necessary to keep the cur-

 

rent settings and stored files, back them up

 

to the computer using the P-touch Backup

 

Manager.

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