Brother MFC-253CW manual Cannot Detect, 111

Troubleshooting and Routine Maintenance

Error Message	Cause	Action
Cannot Detect	You installed a new ink too quickly	Take out the new ink cartridge and
	and the machine did not detect it.	re-install it slowly until it clicks.
	If you are using non Brother ink	Replace the cartridge with a Brother
	the machine may not detect the	original ink cartridge. If the error message
	ink cartridge.	remains, contact your Brother dealer.
	An ink cartridge is not installed	Take out the new ink cartridge and re-
	correctly.	install it slowly until it clicks. (See
		Replacing the ink cartridges on page 119.)
Cannot Print	One or more of the ink cartridges	Replace the ink cartridges. (See Replacing
Replace XX Ink	have reached the end of their life.	the ink cartridges on page 119.)
	The machine will stop all print
	operations. While memory is
	available, monochrome faxes will
	be stored in the memory. If a
	sending machine has a colour fax,
	the machine's ‘handshake’ will
	ask that the fax be sent as
	monochrome.
Clean Unable XX	The machine has a mechanical	Open the scanner cover and remove any
(Init Unable XX)	problem.	foreign objects and paper scraps from
	—OR—	inside the machine. If the error message
(Print Unable XX)		continues, see Transferring your faxes or
	A foreign object such as a clip or
(Scan Unable XX)		Fax Journal report on page 115 before
	ripped paper is in the machine.	disconnecting the machine so you will not
		lose any important messages. Then,
		disconnect the machine from the power for
		several minutes and then reconnect it.
Close Ink Cover	The ink cartridge cover is not	Firmly close the ink cartridge cover until it
	completely closed.	clicks.
Comm.Error	Poor telephone line quality	Try sending the fax again or try connecting
	caused a communication error.	the machine to another telephone line. If
		the problem continues, call the telephone
		company and ask them to check your
		telephone line.
Cover is Open	The scanner cover is not closed	Lift the scanner cover and then close it
	completely.	again.
Data Remaining	Print data is left in the machine's	Press Stop/Exit. The machine will cancel
	memory.	the job and clear it from the memory. Try to
		print again.
Disconnected	The other person or other	Try to send or receive again.
	person's fax machine stopped the
	call.
Document Jam	The document was not inserted or	See Using the ADF (MFC-295CN only)
	fed correctly, or the document	on page 18.
	scanned from the ADF was too	See Document jam (MFC-295CN only)
	long.	on page 116.
High Temperature	The print head is too warm.	Allow the machine to cool down.

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