Error and maintenance messages

As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown below.

You can correct most errors and routine maintenance messages by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com.

Error Message

Cause

Action

B&W Print Only

One or more of the colour ink

Replace the ink cartridges. (See Replacing

Replace X Ink

cartridges have reached the end

the ink cartridges on page 119.)

of their life.

 

 

You can use the machine in

 

 

monochrome mode for

 

 

approximately four weeks

 

 

depending on the number of

 

 

pages you print.

 

 

While this message appears on

 

 

the LCD, each operation works in

 

 

the following way:

 

 

„ Printing

 

 

If you click Greyscale in the

 

 

Advanced tab of the printer

 

 

driver you can use the machine

 

 

as a monochrome printer.

 

 

„ Copying

 

 

If the paper type is set to

 

 

Plain Paper or

 

 

Inkjet Paper, you can

 

 

make copies in monochrome.

 

 

„ Faxing

 

 

If the paper type is set to

 

 

Plain Paper or

 

 

Inkjet Paper, the machine

 

 

will receive and print faxes in

 

 

monochrome.

 

 

If a sending machine has a

 

 

colour fax, the machine’s

 

 

‘handshake’ will ask that the

 

 

fax be sent as monochrome.

 

 

If the paper type is set to

 

 

Other Glossy or

 

 

Brother BP71, the machine will

 

 

stop all print operations. If you

 

 

unplug the machine, or take out

 

 

the ink cartridge, you cannot use

 

 

the machine until you change to a

 

 

new ink cartridge.

 

 

 

 

110

 

 

Page 120
Image 120
Brother MFC-253CW manual Error and maintenance messages, Error Message Cause Action