Brother MFC-5840CN manual 130

ERROR MESSAGES

ERROR	CAUSE	ACTION
MESSAGE
DR Mode in	The MFC is set to Distinctive Ring	Set Distinctive Ring to Off.
Use	mode. You can not change the	(See Turning off the Distinctive Ring on page
	Receive Mode from Manual to	A-4.)
	another mode.
High	The print head is too warm.	Allow the MFC to cool down.
Temperature
Ink Empty	One or more of the ink cartridges	Replace the ink cartridges.
	is empty. The MFC will stop all	(See Replacing the ink cartridges on page
	print operations. While memory is	11-25.)
	available, black and white faxes
	will be received into memory. If a
	sending machine has a color fax,
	the MFC’s ‘handshake’ will
	request that the fax be sent as
	black and white. If the sending
	machine has the ability to convert
	it, the color fax will be received into
	memory as a black and white fax.
Low	The print head is too cold.	Allow the MFC to warm up.
Temperature
Media Error	The media card is either	Re-insert the card firmly into the slot to make
(MFC-5840CN	corrupted, improperly formatted,	sure it is in the proper position. If the error
only)	or there is a problem with the	remains, check the media drive by inserting
	media drive.	another media card that you know is working.
Near Empty	One or more of the ink cartridges	Order a new ink cartridge.
	are running out of ink. If a sending	(See Ordering accessories and supplies on
	machine has a color fax, the	page ii.)
	MFC’s ‘handshake’ will request
	that the fax be sent as black and
	white. If the sending machine has
	the ability to convert it, the color
	fax will be received into memory
	as a black and white fax.
No Cartridge	An ink cartridge is not properly	Take out the ink cartridge and put it in again
	installed.	seating it properly.
		(See Replacing the ink cartridges on page
		11-25.)
No File	The media card in the media drive	Re-insert the correct media.
(MFC-5840CN	does not contain a .JPG file.
only)
(For MFC-5440CN)	The MFC is out of paper.	Add paper, and then press Black Start or
No Paper Fed		Color Start.
(For MFC-5840CN)
	The paper is jammed in the MFC.	See Printer jam or paper jam on page 11-6.
No Paper Fed #1
	The paper loaded in Tray#2 is the	Check the paper loaded in Tray#2. You can
No Paper Fed #2
	wrong size or type. (MFC-5840CN	only use plain paper sizes Letter, Legal, A4,
	only)	Executive or B5 in this way.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 2