About fax machines
Custom features
Do you have Voice Mail on the phone line?
If you have Voice Mail on the phone line where you will install your new MFC, there is a strong possibility that Voice Mail and the MFC may conflict with each other while receiving incoming calls.
Why should there be problems?
Since both the MFC and Voice Mail will pick up the call, after the number of rings you have set, each of them has the ability to keep the other from receiving calls.
For example, if your Voice Mail is set to answer after two rings and your MFC is set to answer after four, your Voice Mail will stop your MFC from receiving faxes.
If you set Voice Mail and the Brother MFC to answer after the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the MFC can pass the call back to the other after the call has been answered.
How can you avoid possible problems?
A very good way to avoid problems like the one mentioned, is to get a second phone number on your present phone line.
Many people with Voice Mail choose an alternative service, which is called “Distinctive Ring”, and they are very satisfied with it.
(See Distinctive Ring on page
Another way to avoid possible problems is to replace your Voice Mail with an answering machine. Your Brother MFC is designed to work with an answering machine or TAD (telephone answering device).
(See Connecting an external telephone answering device (TAD) on page
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