ERROR MESSAGES

ERROR

CAUSE

ACTION

MESSAGE

 

 

 

 

 

 

No

The number you dialed does not

Verify the number and try again.

Response/Busy

answer or is busy.

 

 

 

 

 

Not

You tried to access a Speed Dial

Set up the Speed Dial number.

Registered

number that is not programmed.

(See Storing Speed-Dial numbers on page

 

 

 

5-1.)

 

 

 

 

Document Jam

The document scanned from ADF

See Using the automatic document feeder

 

 

was longer than about 35.4

(ADF) on page 1-7.

 

 

inches.

 

 

 

 

 

 

 

The document is jammed in the

See Document jams on page 11-5.

 

 

MFC.

 

 

 

 

Out of Memory

The MFC’s memory is full.

(Fax sending or copy operation in process)

 

 

 

Press Stop/Exit and wait until the other

 

 

 

operations in progress finish and then try again.

 

 

 

—OR—

 

 

 

Clear the data in the memory. To gain extra

 

 

 

memory, you can turn off Fax Storage.

 

 

 

(See Setting Fax Storage on page 6-3.)

 

 

 

—OR—

 

 

 

Print the faxes that are in the memory.

 

 

 

(See Printing a fax from the memory on page

 

 

 

4-5.)

 

 

 

(Printing operation in process)

 

 

 

Reduce print resolution.

 

 

 

Paper Jam

Paper is jammed in the MFC.

(See Printer jam or paper jam on page 11-6.)

 

 

 

Wrong Paper

Paper is not the correct size.

Reload the correct size of paper (Letter, Legal

Size

 

or A4), and then press Black Start or

 

 

 

Color Start.

 

 

 

 

11 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE