ERROR MESSAGES

ERROR

CAUSE

ACTION

MESSAGE

 

 

 

 

 

Unable to

The MFC has a mechanical

Open the scanner cover and remove any

Change

problem.

foreign obstacles from inside the MFC. If the

 

—OR—

error message continues, please follow the

Unable to

A foreign obstacle, such as a clip

steps below before disconnecting the MFC so

you will not lose any important messages.

Clean

or ripped paper, is in the MFC.

 

 

Then, disconnect the MFC from the power

Unable to

 

source for several minutes (which will erase all

 

faxes), and then reconnect it.

Init.

 

 

Check whether the MFC has faxes in the

 

 

Unable to

 

memory

 

1. Press Menu/Set, 9, 0, 1.

Print

 

 

2. If the MFC has no faxes, disconnect the MFC

 

 

Unable to

 

from the power source for several minutes

 

and then reconnect it.

Scan

 

 

—OR—

 

 

 

 

If faxes are present, you can transfer them to

 

 

another fax machine. Go to Step 3.

 

 

—OR—

 

 

You can forward the faxes to your PC. Please

 

 

see Transfer faxes to your PC.

 

 

Transfer faxes to another fax machine

 

 

If you have not set up your Station ID, you

 

 

cannot enter fax transfer mode.

 

 

3. Enter the fax number to which faxes will be

 

 

forwarded.

 

 

4. Press Black Start.

 

 

5. After the faxes are transferred, disconnect

 

 

the MFC from the power source for several

 

 

minutes and then reconnect it.

 

 

You can transfer the Fax Journal report to

 

 

another fax machine by pressing Menu/Set,

 

 

9, 0, 2 in Step 1.

 

 

Transfer faxes to your PC

 

 

You can move the faxes from your MFC’s

 

 

memory to your PC.

 

 

1. Press Menu/Set, 2, 5, 1.

 

 

2. Using ▲ or ▼, select PC Fax Receive, and

 

 

then press Menu/Set.

 

 

The LCD will ask if you want to transfer a fax

 

 

to your PC.

 

 

3. To transfer all faxes to your PC, press 1.

 

 

—OR—

 

 

To keep all faxes in the MFC’s memory,

 

 

press 2.

 

 

4. After the faxes are transferred, disconnect

 

 

the MFC from the power source for several

 

 

minutes and then reconnect it.

 

 

(For details see Using Brother PC-FAX

 

 

software on page 5-1 in Software User’s

 

 

Guide on the CD-ROM.)

 

 

 

TROUBLESHOOTING AND ROUTINE MAINTENANCE 11 - 4