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Brother MFC-7300C Printer Jam or Paper Jam, Paper is jammed in the multi-purpose sheet feeder

Models: MFC-7300C

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Printer Jam or Paper Jam

Remove the jammed paper depending on where it is jammed in the MFC.

Paper is jammed in the multi-purpose sheet feeder.

1Remove any paper from the multi-

purpose sheet feeder that is not jammed.

2Pull the jammed paper upward and remove it.

Multi-Purpose

Sheet

Feeder

Paper is jammed inside the MFC.

1Open the control panel

cover by pulling it toward you, then lift the top cover toward the back.

2 Remove the jammed paper.

3 Close the control panel cover and top cover.

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 24 - 4

Image 223

Brother MFC-7300C manual Printer Jam or Paper Jam, Paper is jammed in the multi-purpose sheet feeder

Contents

Lmanua If You Need to Call Customer Service Brother fax-back system Frequently Asked Questions FAQsFor Customer Service Brother NumbersCanada Ordering Accessories and SuppliesCompilation and Publication Notice For USA and CanadaWhat to do if you think your Product is defective Limitations For Canada Only Automatic Transmission When Next FAX ONLY? appears, press SetQuick Reference Guide Sending FaxesMaking Copies Telephone OperationTable of Contents Setup Receive Initial SetupOn-Screen Programming Setup Send Remote Fax Options Not Available for Color Fax Auto Dial Numbers and Dialing OptionsPrinting Reports Walk-Up Video Printing 12-1 Making Copies 11-1Walk-Up PhotoCapture Center For MFC 7400C only 13-1 Setting Up the MFC and PC to Work Together 14-1 Printer Driver Settings 16-1 Using the MFC as a Printer 15-1Using the Windows -Based Brother Control Center 17-1 Using Multi-Function Link Pro Software 19-1 Using ScanSoft PaperPort for Brother/TextBridge 18-1PhotoCapture Center MFC 7400C only 20-1 Using Automatic E-Mail Printing 21-1Important Information 23-1 Troubleshooting and Routine Maintenance 24-1Glossary Specifications Index Remote Retrieval Access CardConventions Used in this Manual Using This Manual1Introduction Finding InformationTest Sheet Procedures For USA Only Color Printer Keys MFC 7300C and MFC 7400C Control Panel OverviewColor Copy Keys Color Scanner Keys Fax KeysProgramming Keys About Fax Machines ECM Error Correction ModeFax Tones and Handshake Packing List 2Assembly and ConnectionsMake sure you have the following items Choosing a Location No ! no ! noConnect the handset AssemblyConnect the power cord SET Cartridges PLS Open CoverHandset Curled Cord Power Cord Telephone Line Cord Attach the plastic document support Load paper in the multi-purpose sheet feeder paper cassette Attach the document wire extensionInstalling the Ink Cartridges Opening YES 2.NO Print OK?Sequence Connecting the MFCConnecting an External Telephone Connecting an External Telephone Answering Device TADConnections Two-Line Phone System Special Line ConsiderationsOutgoing Message OGM Roll Over Phone LinesConverting Telephone Wall Outlets Multi-Line Connections PBX If you are installing the MFC to work with a PBXCustom Features on a Single Line About Brother Paper 3PaperPaper Type Paper Size Cassette Capacity Paper Specifications for CassettePaper Type Paper Size Print AreaFAX Printer Copy Video Photocapture Function Mode4On-Screen Programming User-Friendly ProgrammingFAX NO. & Start Copy Press Copy Function Description Factory SettingAlternating Displays Function Selection TableSetup Receive Remaining Jobs Copy Functions Printer FunctionsPhotoCapture Center Function For MFC 7400C only Video FunctionsGetting Started 5Initial SetupSetting Date and Time Setting Station IDRepeating letters Entering TextInserting spaces Making correctionsSpecial characters and symbols Setting Tone/Pulse Dialing Mode For Canada onlyDIALINGTONE? DIALINGPULSE? Choosing the Handset Volume Setting Beeper VolumeVOL AMPLIFYON? Setting the Speaker VolumeSetting the Ring Volume Memory StorageAuto Daylight Turning On Automatic Daylight Savings TimeBasic Receiving Operations 6Setup ReceiveChoosing the Receive Mode How it works When to use itTo select or change your Receive Mode Setting Ring DelayRing TIME20 SEC Easy ReceiveReduction Printing a Reduced Incoming DocumentRecommended Reductions Operation from Extension Telephone Setting Paper SizeFor FAX/TEL Mode only Advanced Receiving OperationsFAX RECEIVE*51 TEL ANSWER#51 Printing a Fax in MemoryPolling Remote ACT.ON?Accepted Polling RXOFF?Enter FAX no Press Start KEYDistinctive Ring Canceling a Scheduled JobDISTINCTIVESET? DISTINCTIVEOFF?Registering the Distinctive Ring Pattern Viewing Caller ID List Caller IDPrinting Caller ID List Call Waiting Caller ID Using the ADF Automatic Document Feeder 7Setup SendBefore You Begin T U P S E N D Page Real Time TX Realtime TXON? Dual Access Not Available for Color FaxChecking the Job Status Canceling a Job in MemoryRemaining Jobs User Defind Basic Sending OperationsComposing Electronic Cover Comment OFF Please Call Urgent CofidentialSet Cover Page For Next Fax OnlyAlways Send Cover Advanced Sending Operations Overseas ModeOverseas Mode Using a Printed CoverPrint Sample Call Back Message DOC Memory Delayed Batch Transmission Not Available for Color FaxBatch TXON? Select Polled TXOFF?DOC 2.MEMORY Press Start Storing Numbers for Easy Dialing 8Auto Dial Numbers and Dialing OptionsStoring One Touch Dial Numbers SPEED-DIAL? # Storing Speed Dial NumbersEnter & SET CHANGE-OR-2. Exit Changing One Touch and Speed Dial NumbersSelect ONE-TOUCH Setup Groupgo Enter & SET Setting Up Groups for BroadcastingOne Touch Dialing Dialing OptionsSpeed Dialing Search Access Codes and Credit Card NumbersBroadcasting Not Available for Color Fax Page FAX FORWARD? FWD# Enter & SET 9Remote Fax OptionsFax Forwarding/Paging Not Available for Color FaxErase ALL FAX? Setting Fax StorageChanging Remote Retrieval Access Code FAX STORAGEOFF? Select & SETRemote Retrieval Using Remote Retrieval Access CodeRemote Commands Operation Details Remote CommandsRetrieving Fax Messages Changing Fax Forwarding Number To Print a Report MFC Settings and ActivityTEL.INDEX Help User Settings Memory Status Order Form 10 10Printing ReportsActivity Report Interval Transmission Verification Xmit ReportINTERVAL? Making One Copy 11Making CopiesCopying Memory Full P.01 Copy to Copy Stop to Abort Temporary Copy SettingsUsing Enlarge/Reduce Key Memory Full MessageSelecting the Ratios of Fixed Reduction Using the Quality KeyTo select Copybrightness Using the Options Key2in1 4in1 Changing Default Copy Settings Copy Quality Paper TypeColormagenta Coloryellow ONE ColorColoroff ColorcyanLegal Limitations Capture Ready Auto Switch12 12Walk-Up Video Printing Videopress CopyQualitynormal Temporary Video Print SettingColor Video Printing Black & White Video PrintingVideostill PrintingTo select Videoprint Size To select Videovideo TypeTo select Videobrightness Changing Default Settings Video Type Video Printing QualityPrint Size Video Printing Color AdjustmentPrint Size Video Printing Contrast Video Capture to PCContrast General Description 13 13Walk-Up PhotoCaptureCenter For MFC 7400C only LCD shows Dpof PrintingPrinting Thumbnails Media Active Press Color Copy Index 2.IMAGEPrinting Images If you selected the Paper Type Using the Option KeyTo select Color Enhance NO.OF COPIES01Paperink JET Paperglossy Papertrnsprncy Paperphoto Photo Contrast Setting PhotoCapture CenterQuality Photo BrightnessSharpness White BalanceColor Density Using the Brother Machine with Your PC 14 14Setting Up the MFC and PC to Work TogetherBefore You Install Multi-Function Link Pro Or Higher Space Speed Computer RequirementsWindows Speed OperatingBi-directional Cable Tie For Windows 98, 98SE user Using Windows 95, 98, 98SE and MEInsert the MFL Pro CD-ROMinto your CD-ROM drive Page Page Using Windows 2000 Professional Click Browse to locate the file Page Page Using Windows NT Workstation Version Click Have Disk Page Recommended to Print a Test Page and click Finish Select Not Shared, then click NextPage Filter Core Using Windows 98, 98SE, ME \W98\usb Click Finish If you inserted Select Specify a location and click Next Brusb USB Printer Port as the printer port and click Next Page Using Windows 2000 Professional Insert the MFL Pro CD-ROMinto your CD-ROM drive Page To install Multi-Function Link Pro Main Application Installing the Brother SoftwareTo Install Automatic E-mail Printing Optional Application On-Line Registration is only available for users in the USA To Register Your MFC 7300C/MFC 7400C On-Line For USA onlyTo view On-Line Documentation To View Brother Support Information To Install PhotoPrinter Pro For MFC 7400C onlyPage Receiving Faxes into the PC For MFC 7400C only Features 15 15Using the MFC as a PrinterPrinter Driver Multi-purpose Sheet Feeder Choosing the Right Kind of PaperLoading Paper Simultaneous Printing/FaxTurning Off Bi-directional Printing Reset KeyPrinter Operation Keys Ink Management KeyPaper Tab 16 16Printer Driver SettingsPaper Size Collate User Defined Paper SizeOrientation CopiesReverse Order Paper ThicknessScaling Paper SourceQuality/Color Tab Paper Type Suitable print quality MediaMono DocumentColor/Mono ColorHalftone Pattern Custom SettingTrue2Life Green RedBlue Brother Control Center 17 17Using the Windows -Based Brother Control CenterAutoLoad the Brother Control Center Using the Scan KeysUsing the Control Panel Keys How to Turn Off AutoLoadScan/OCR Scan ImageScan to E-mail Auto Configuration Brother Control Center FeaturesScanning Operations PC Fax Operation For MFC 7400C only Scanner Settings for Scan, Copy and PC Fax ButtonsGlobal Settings Copy OperationsTo access the Scanner Configurations screen Setting Up the Scanner ConfigurationsPerform an Operation from the Control Center Screen Scan to File Scanner SettingsDestination Folder Send Scan to E-mailFile Attachments Email ApplicationQuickSend List Conversion OptionsFormat Show QuickSend MenuSend Scan to Word Processor Word Processor Target Application User Defined ButtonCopy/Two on One Copy Copy SettingsSend a Fax For MFC 7400C only FAX Settings Using ScanSoft PaperPort and TextBridge 18 18Using ScanSoft PaperPort for Brother TextBridgePaperPort Viewing Items in ScanSoftOrganizing Your Items in Folders Links to Many Other Applications Importing Items from Other Applications Scanning a DocumentExporting Items in Other Formats Scanning a Document into the PC Accessing the ScannerResolution Settings in the Scanner WindowColor Type Size AdjustCustom Video Capture How to use PreScan to adjust an imagePreScanning an Image PaperPage To connect your video equipment Connecting Your Video EquipmentVideo Capture from the PC Capturing An ImageTo capture a frame as an image Page Introduction 19 19Using Multi-Function Link Pro SoftwareBrother Resource Manager Print MFC Remote SetupMulti-Function Link Pro Main Menu For MFC 7400C only Sending a Fax from Your PC For MFC 7400C onlySending a Quick Fax Sending a Fax from the Main Menu Sending a Fax from a Windows Application Checklist for Your PCViewing Received Faxes 20 20PhotoCapture Center PhotoPrinter 2000 Pro Overview of Basic StepsPage Main Features 21 21Using Automatic E-Mail PrintingFor Windows 95/98/98SE, ME only Set up your MFC and make sure that it is working properly Click the PaperPort 5.5 Installer Installing the Brother Printer and Scanner DriversInstalling PaperPort MFL Pro Driver InstallerTo select the Printer Using Brother Printer driver with your Apple MacintoshTo print the document Page Using Brother Twain Scanner Driver with Your Apple Macintosh Color Type Brightness Contrast Scanning Area Scanning a Document into Your Macintosh G3, G4 or iMacImage ResolutionBusiness Card Size Scanning AreaContrast MiscellaneousColor Sync Dialog Select your Brother MFC Scanner ProfilePreScanning an Image Standard Telephone and FCC Notices 23 23Important InformationImportant-About the Interface Cable Energy Star Compliance Statement Industry Canada Compliance Statement For Canada only23 4 I M P O R T a N T I N F O R M a T I O N Trademarks Troubleshooting 24 24Troubleshooting and Routine MaintenanceFax-back system Error Messages Error MessagesDocument Jam inside front of control panel Document JamDocument Jam inside back of control panel Paper is jammed in the multi-purpose sheet feeder Printer Jam or Paper JamPaper is jammed inside the MFC Paper is jammed inside back of MFC Paper is jammed inside front of MFCStart Difficulty Suggestions If You Are Having Difficulty with Your MFCHandling Incoming Calls Press Ink Management Aligning Ink Cartridges DPI AdjustVertical Align Don’t handle the paper until the ink is dry Packing and Shipping the MFCPage Cleaning the Scanner Routine MaintenanceCleaning the MFC Printer Platen Please Wait Page Glossary L O S S a R Y Page Page Product Description SSpecificationsFax Printing PrinterPrint Media ControllerConsumable Items Index D E INK Empty PBX 23-3 OCR N D E Remote Retrieval Access Card Remote Retrieval Access CardChanging Remote Retrieval Access Code For Canada Only Equipment Attachment LimitationsVisit us on the World Wide Web