Brother MFC-7300C manual Handling Incoming Calls

DIFFICULTY

SUGGESTIONS

Handling Incoming Calls

Double Ring in FAX/TEL Mode	The MFC knows the incoming call is not a fax so it is signaling you to
	answer the telephone call. Pick up the MFC handset or answer from an
	extension phone and press your MFC’s Telephone Answer Code (default
	setting is #51).
Transferring a Fax Call to the MFC	If you answered at the MFC, press Start and hang up immediately. If you
	answered at an extension phone, press your Fax Receive Code (default
	setting is	51). When your MFC answers, hang up.
Custom Features on a Single Line	If you have Call Waiting, Caller ID, Call Waiting/Caller ID, Ring Master,
	Voice Mail, alarm system or any other custom feature on a single phone
	line with your MFC, it may create a problem sending or receiving fax data.
	For example: If you are sending or receiving a fax message while a custom
	feature signal comes through on the line, the signal can temporarily
	interrupt or disrupt the fax data. Brother’s ECM feature should help
	overcome this problem. This condition is related to the telephone system
	industry, and is common to all devices that send and receive information
	on a single, shared line with custom features. If avoiding a slight
	interruption is crucial to your business, a separate line with no custom
	features is recommended.
Printer Difficulties
Horizontal lines appear in Text or	Clean the print head (see Cleaning the Print Head, page 24-8.). If you clean
Graphics.	the print heads five times and the print has not improved, call Brother
	Customer Service at 1-800-284-4329 (USA), 1-800-853-6660 (from
	within Canada) or 1-514-685-6464 (from within Montreal).
Cannot perform ‘2 in 1’ printing.	Check that the paper size setting in the application and in the printer driver
	are the same.
Cannot print when using Paint Brush.	Try setting the Display setting to ‘256 colors’.
Cannot print when using Adobe	Try to reduce the printing resolution.
Illustrator.
Thick line and thin line appear	Turn OFF ‘Bi-Directional Printing’ from the ‘Quality/Color’ tab in the
alternately. (banding)	printer driver.
There are some dense lines.	Turn ON ‘Reverse Order’ from the ‘Paper’ tab in the printer driver.
When using ATM fonts, some	If you are using Windows ® 95 or 98, select ‘Printer Settings’ from the
characters are missing or some	‘Start’ menu. Open ‘Brother XXXX’ properties. Click ‘Spool Setting’ on
characters are printed in the same	the ‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format’. Do NOT clean
place.	the print head by touching it with your hand or a cloth (see page 24-8).
When using Power Point or Excel,	Open the ‘Quality/Color’ tab in the printer driver, and change the
hatch pattern is not what you are	‘Document Type’ to ‘Photo’.
expecting.
Printing is slow.	In the Quality/Color tab of the Print dialog box, select Auto in the
	Document section.
True2Life is not working correctly.	If the image data is not full color (such as 256 color) in your application,
	True2Life does not function. Please use at least 24 bit color data with the
	True2Life feature.
Video Capture

LCD does not show “Video: Press Copy/Capture Ready”

Check the video cable connection to the MFC’s RCA pin jack. Check that the video equipment is sending a signal (video equipment is turned on and set to the correct setting).

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