Brother PT-2700 manual Troubleshooting, What to do when, Problem Cause Solution

TROUBLESHOOTING

72

What to do when...

	Problem	Cause	Solution
The screen ‘locks’, or		Refer to “Resetting the P-touch Labeler” on page 70 and
the P-touch labeler		reset the internal memory to the initial settings. If resetting
does not respond		the P-touch labeler does not solve the problem, disconnect
normally.		the AC adapter and remove the batteries for more than 10
		minutes.
The display remains		Is the AC adapter connected	Check that the AC adapter
blank after turning on		correctly?	designed exclusively for
the power.			your P-touch labeler is
			connected correctly.
		Are you using the correct AC	Make sure that you are using
		adapter?	the AC adapter designed
			exclusively for your P-touch
			labeler (included in
			package).
		Are the batteries installed	Remove and re-install the
		correctly?	batteries.
The LCD messages		Is the language set	Refer to “Setting Language
are displayed in a		properly?	and Unit” on page 23 and
foreign language.			select the desired language
			for the LCD messages.
The label is not		Has text been entered?	A label will not be printed if
printed after pressing			there is no text entered.
the	key.
		Is the tape cassette installed	Check that the tape cassette
		correctly, and is there	is installed correctly, and
		enough tape remaining?	that there is enough tape
			remaining.
		Is the end of the tape bent?	If bent, cut the bent section
			of tape with scissors and
			thread the tape through the
			tape exit slot correctly.
		Is the tape jammed?	If jammed, remove the tape
			cassette, carefully pull out
			the jammed tape, and then
			cut the tape with scissors.
			Check that the end of the
			tape passes through the
			tape guide, and reinstall the
			tape cassette.

What to do when...