Maintenance
General
Simply clean the handset and base station with a damp (not wet) cloth or an antistatic wipe. Never use household polish as this will damage your Diverse 2016.
Never use a dry cloth as this may cause a static shock.
Service
Within the guarantee period
If you experience a problem with your Diverse 2016 base station or handset, you should contact the Diverse 2016 Helpline on 08457 908070. Calls are charged at local call rates. If the problem is not remedied, you will be advised to contact your original point of purchase.
Some suppliers offer extended warranty schemes for cover outside the initial
Outside the guarantee period
If your Diverse 2016 needs repair after the warranty period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you call the Diverse 2016 Helpline on 08457 908070 and ask for details of our recommended repair agents.
If you have to return your Diverse 2016
Pack the base station and handset securely, preferably in the original packaging. All parts must be returned, including line cords, power supply unit and original batteries (we cannot take responsibility for goods damaged in transit).
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