Troubleshooting

The Remote Control is not Working

Possible Cause

Try This

The distance between

• Aim the remote control at the remote control receiver on the

the remote control and

printer and bring it closer.

the printer is too long/

• Remove the obstruction if there is any impediment between the

there is an obstruction

remote control and the printer.

 

• The remote control may operate improperly if strong light such

 

as sunlight hits the remote control receiver. Change the

 

installation location, or reduce the light with curtains.

 

 

The battery is out of use.

Replace with the new battery if the remote control does not work.

 

See “Setting or Replacing the Battery” on page 10.

 

The lithium coin cell battery CR2025 is available for this remote

 

control. Purchase the commercial battery for replacement.

 

 

A Message is Displayed on TV

If a message is displayed on TV, take the corresponding countermeasure described below.

Message/Error

Try This

No photos stored in a

Photo data edited or processed on the computer should be printed

memory card.

from the computer, not from the camera.

 

 

Ink tank may have been

• If the ink tank has been replaced with a new one.

replaced.

Select Yes to reset the ink counter.

 

See “Resetting the Ink Counter” on page 62.

 

• If the ink tank has been removed for a certain period (the ink

 

tank has not been replaced)

 

Select No on the dialog box described above.

 

 

Ink is almost empty.

The '!' show a low ink level in the ink tank. A new ink tank (BCI-16

 

Color) should be prepared.

 

 

Waste ink absorber*

Press the RESUME/CANCEL button to recover from the error.

almost full.

You can print photos for a while but you cannot print any more

 

photos when the waste ink absorber becomes full. Contact a Canon

 

service representative.

 

 

Read-write mode

The memory card utility started on the computer has write-enabled

enabled.

the card slot. When the card slot is write-enabled, the printer

 

cannot print photos.

 

When you have finished writing data to the card, select the read-

 

only mode. For the cancellation procedure, refer to the on-screen

 

User’s Guide.

 

 

Cannot communicate

Disconnect the camera cable, press the printer's RESUME/CANCEL

with a connected device.

button and reconnect the cable.

 

If the error is still unresolved, there is a possibility that you are

 

using a digital camera or digital video camcorder that is not

 

supported by this printer. Use digital cameras or video camcorders

 

that are compatible with this printer.

 

 

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Canon DS700 manual Remote Control is not Working, Message is Displayed on TV