Canon DS700 manual Cannot Install the Printer Driver, Click Start Over on the Installation

Models: DS700

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Troubleshooting

Cannot Install the Printer Driver

Possible Cause

Try This

 

 

 

 

Reinstall the printer driver

 

 

 

Unable to proceed

 

 

1.

Click Cancel.

 

 

 

 

2.

Click Start Over on the Installation

beyond the Printer Port

 

 

 

 

 

 

Failure screen.

Screen

 

 

 

 

 

 

 

3.

Click Back on the Easy Install screen.

 

 

 

 

 

 

 

 

 

 

4.

Click Exit on the Welcome screen, then

 

 

 

 

 

 

 

remove the CD-ROM.

 

 

 

 

 

5.

Turn the printer off.

 

 

 

 

 

 

 

 

6.

Restart the computer.

 

 

 

7.

Carefully follow the procedures described

 

 

 

 

 

 

 

and reinstall the driver. See “Installing

 

 

 

 

 

 

 

the Printer Driver” on page 49.

 

 

 

 

Other applications

Other applications opened on your computer can interfere with the

running in the

installation routine. Close all open software applications before

background

reinstalling the printer driver.

 

 

 

See “Installing the Printer Driver” on page 49.

Installation does not start

 

 

 

 

 

 

 

 

 

 

automatically when the

If printer driver installation did not start automatically when you

CD-ROM is inserted into

inserted the CD-ROM into the CD-ROM drive:

the drive

1. Click Start and select My Computer.

2.Double-click the CD-ROMicon.

For Windows 2000, open the My Computer window, and then double-click the CD-ROMicon.

 

Double-click the CD-ROM icon on your desktop to start installation.

Installation CD-ROM not

Ensure that there are no problems with the Setup Software & User’s

working properly

Guide CD-ROM.

 

 

 

 

 

 

 

Use Windows Explorer to ensure that the CD-ROM can be read.

 

 

 

 

 

 

 

Ensure that the CD-ROM icon is displayed on the desktop.

 

If there is any problem with the CD-ROM, contact a Canon service

 

representative.

Installation procedure

Install the printer driver again if you did not follow the installation

not followed correctly

procedure properly.

 

See “Installing the Printer Driver” on page 49.

 

If the installer was forced to terminate due to an error, remove the

 

CD-ROM from the CD-ROM drive and restart your computer.

 

Reinstall the printer driver. If this problem persists, contact a Canon

 

service representative.

Not supported OS is used

 

 

 

 

 

 

 

Use a computer equipped on which Windows XP or Windows 2000

 

can operate.

 

 

 

 

 

 

Use a Macintosh series computer equipped with USB interface on

 

Mac OS X v.10.2.1 to v.10.3.x can operate.

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Page 77
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Canon DS700 manual Cannot Install the Printer Driver, Click Start Over on the Installation, Failure screen