Troubleshooting

Printed Surface is Scratched or Ink Blots

Possible Cause

Try This

There are ink blots on

Clean the paper feed roller.

the printed surface.

See “Paper Does Not Feed Properly” on page 68.

 

 

 

 

 

 

 

 

 

 

 

 

There are ink blots on

If the protrusions inside the printer are stained, open the cover of

the back side of the

the printer and then wipe ink off the protrusions using a swab or

printed surface.

the like as shown.

 

 

 

 

 

 

 

 

 

 

 

Important

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Before cleaning, be sure to turned off the printer.

Printed on the back side

Follow the steps described below to clean the inside of the printer.

of the sheet/The roller

1.

Ensure that the printer is turned on.

inside the printer is

2.

Load the Glossy Photo paper (4"×6"/ 101.6×152.4mm paper).

extremely dirty

3.

Hold the RESUME/CANCEL button down and release after the

 

 

POWER lamp flashes five times, then feed the sheet of paper.

 

 

After the cleaning is operated for a few seconds, the paper

 

 

comes out.

 

note

 

If the problem remains after performing, repeat this procedure

 

starting with step 1.

 

If the problem remains, contact a Canon service representative.

 

Important

 

Check that your paper is loaded with the correct print side facing up.

 

 

Inappropriate paper type

Check to see if the paper you are printing on is too thick or curled.

used

See “Print Media to Avoid” on page 18.

 

Note that smudging may occur at the top and bottom edges of the

 

paper when using Borderless Printing.

 

note

 

If this does not solve the problem, set the paper thickness lever on

 

the left. See “Paper Thickness Lever” on page 8.

 

* Replace the paper thickness lever on the right after printing.

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Page 72
Image 72
Canon DS700 manual Printed Surface is Scratched or Ink Blots