Troubleshooting | Canon IP2000 manual

Troubleshooting

Troubleshooting

Troubleshooting usually falls into one of the following categories. In this chapter you will find the most common printing problems. Refer to the User's Guide for additional information on topics not covered in this section.

•"Cannot Install the Printer Driver" on page 62

•"Print Quality is Poor or Contains Errors" on page 63

•"Troubleshooting Printer Hardware" on page 65

•"Paper Does Not Feed Properly" on page 66

•"Handling Error Messages" on page 68

•"An Error Message Appears on the Screen" on page 69

•"Cannot Print Properly from the Digital Camera" on page 71

When an Error Occurs

The BJ Status Monitor opens and displays a message. Take the appropriate action described in the message.

The message may vary depending on your operating system.

61

Image 65

Canon IP2000 quick start Troubleshooting

Contents

Photo Printer Quick Start Guide Getting Help from Canon Photo Printer Quick Start Guide Copyright Contents Basic Printing Press the Power buttonTurning on the Printer „ Print Media to Avoid „ Using the Auto Sheet Feeder and the Front Sheet FeederLoading Paper Flatten the four corners of the paper before loading it „ Loading Paper in the Auto Sheet Feeder Basic Printing Prepare to load paper Basic Printing Load the paper „ Loading the Plain Paper „ Loading the Envelopes Select 4 x 6 in in Page Size „ Loading the 4 x 6 size papers „ Loading Paper in the Front Sheet Feeder To Print with Duplex Printing Pull out the Paper Output Tray Documents Using Speciality Media„ Photo Quality Media Feeder „ Canon Speciality Media Driver Media Type Printing with WindowsCreate a document or open a file to print Basic Printing Open Printer Properties dialog box Specify the required settingsClick Preferences or Properties Click Media Type to select the media loaded in the printer Print the document Create a document or open a file to print Select Paper Size Printing with Macintosh Basic Printing Specify the required settings See Adjusting Print Quality on Press the RESUME/CANCEL button while printing Canceling Printing Advanced Printing Printing Photographs Directly from a Digital Camera Advanced Printing Make sure the camera is turned off Advanced Printing Connect the digital camera to the printer „ Default Camera Settings „ About Image optimize Advanced Printing Your application, select the command to print a document Accessing Printer Driver Printer Driver Settings Adjusting Print Quality for PhotographsTo manually adjust Print Quality settings Open the Printer Properties dialog box See Printing with Macintosh on To automatically optimize the image To use Vivid Photo option To reduce noise from images captured with a digital camera Click Add to Profiles Click the Profiles tab Enter new settings in ProfilesClick OK Click OK on the Profiles tab Advanced Printing Open the Print dialog box „ Easy-PhotoPrint Windows/Macintosh Using the Bundle Software Start Easy-PhotoPrint Printing Borderless Photographs Select photographs Select the layout Advanced Printing Select the paperSelection tab Print tab Select Borderless full Printing Maintenance When Printing Becomes Faint or Colors are Incorrect Print the Nozzle Check Pattern Printing the Nozzle Check Pattern„ Printing the Nozzle Check Pattern See Examining the Nozzle Check Pattern on Click Print Check Pattern Click Nozzle Check Click Print Check Pattern Printing Maintenance Print the Nozzle Check Pattern „ Examining the Nozzle Check Pattern Printing Maintenance Start Print Head Cleaning Print Head Cleaning See Examining the Nozzle Check Pattern on Printing Maintenance Start Print Head Cleaning Start Print Head Deep Cleaning Print Head Deep Cleaning Printing Maintenance Printing Maintenance Start Print Head Deep Cleaning Print the pattern Aligning the Print Head Align the Print Head Setting to print Printing Maintenance Align the Print Head Replacing an Ink Tank Prepare a replacement ink tank„ Replacing an Ink Tank Remove the empty ink tank Close the Front Cover Insert the ink tank Select the replaced ink tank, and click OK „ Resetting the Ink CounterCheck the message, and click Yes Resetting the Ink Counter in Printer Properties dialog box Printing Maintenance Reset the Ink Counter Low Ink Warning Display „ How Low Ink Warning Setting Works How to Display Low Ink Warning Correctly Troubleshooting Troubleshooting Problem Possible Cause Try This Cannot Install the Printer Driver See Insert the ink tank. on Print Quality is Poor or Contains Errors See Media Types Suitable for Borderless Printing on Documents in the Printer menu Troubleshooting Printer Hardware Paper Does Not Feed Properly Problem Possible Cause Number Flashes Possible Cause Try This Handling Error Messages Printer List An Error Message Appears on the Screen See Resetting the Ink Counter on Possible Cause Try This Cannot Print Properly from the Digital Camera Troubleshooting Appendix Installing the Printer Driver when using Mac OS Appendix Click the iP2000 icon in the Chooser User’s Guide Table of Contents Specifications Appendix BJ Printer Driver Systems Requirements Printer Safety Precautions Close to a heating source Color Printer Model K10239 Regulatory Information Canon U.S.A., INC. Limited Warranty --- USA Only USA Index Index When Printing Becomes Faint or Colors are Incorrect Index Ordering Information Canon Inc Canon U.S.A., IncCanon Canada, Inc Canon Latin America, Inc