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Troubleshooting
An Error Message Appears on the Screen
Problem
Possible Cause
Try This
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| Printer not ready | The POWER lamp will flash green when the printer is warming up or when a print | |
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Error Writing / |
| job is being sent to the printer. It will glow a steady | ||
| is ready for use or when the print job is completed. | |||
Output to USBnnn or |
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MPUSBPRNnn | Paper is not loaded | Load paper and press the RESUME/CANCEL button. | ||
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| Faulty connection | Ensure that the printer cable is securely connected to the computer. | |
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| Note | If you are using switching hub or other device, disconnect the |
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| printer and reconnect it directly to the computer and try printing |
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| again. |
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| If successful, the problem may have been with the device. |
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| There could also be a problem with the cable(s). Replace the |
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| cable(s) and try printing again. |
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| Printer port error | Verify the printer port status. | |
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| dialog box, then | |
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| Refer to the User's Guide for instructions on how to verify the status. | |
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| Printer port settings | Ensure that the destination Printer Port is set to MPUSBPRNnn (Canon PIXMA | |
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| and printer | iP2000) or USBnnn (Canon PIXMA iP2000) (Where nn represents a number). | |
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| interface do not | If the settings are not correct, follow the procedures described in the Easy Setup | |
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| match | ||
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| Instructions and reinstall the printer driver. | ||
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| Refer to the User’s Guide for instructions on how to verify status and the correct | |
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| action to take. | |
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| Printer driver is not | Uninstall then reinstall the printer driver. | |
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| installed properly | 1. Click Start, and select All Programs (or Programs), Canon PIXMA iP2000, and | |
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| Uninstall. |
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2.Follow the
3.Follow the procedures described in the Easy Setup Instructions and reinstall the printer driver.
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| Printer not ready | If the POWER lamp is off, turn the printer on. | ||
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“Error No.: 300” | If the POWER lamp is flashing green, the printer is initializing. Wait until the | ||||
POWER lamp stops flashing. | |||||
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| Printer not properly | Ensure that the printer is securely connected to the computer. | ||
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| connected | Note | If you are using switching hub or other device, disconnect the | |
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| printer and reconnect it directly to the computer and try printing | |
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| again. | |
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| If successful, the problem may have been with the device. | |
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| There could also be a problem with the cable(s). Replace the | |
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| cable(s) and try printing again. | |
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| Your printer name is | 1. Select Applications from the Go menu. | ||
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| not displayed in the | 2. | ||
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| Printer List of | If you are using the OS other than Mac OS X v.10.3, | ||
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| Printer Setup Utility | Center icon. | ||
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| (or Print Center). | 3. Ensure that iP2000 is displayed in the Printer List. | ||
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| If iP2000 is not displayed in the Printer List, reinstall the printer driver. | ||
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| Note | If the problem persists, delete all unnecessary documents | |
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| from the Extensions and Control Panels folder. |
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