Troubleshooting

Print Quality is Poor or Contains Errors

Problem

Possible Cause

Try This

Ink does not eject

Ink tank is not seated

Check that the ink tanks are firmly seated in the Print Head and reseat them if

properly/Printing is

properly

necessary.

Blurred/ Colors are

 

See "Insert the ink tank." on page 55.

Wrong / White

 

 

 

 

 

Print Head Nozzles

Print the nozzle check pattern to check for uneven ink output.

Streaks appear /

clogged

 

 

 

Printed Ruled Lines

See "Printing the Nozzle Check Pattern" on page 39.

 

are Displaced

 

When a specific color is missing from the nozzle check pattern, clean the Print

 

 

 

 

Head.

 

 

If ink supply is uneven: See "Print Head Cleaning" on page 44.

 

 

 

 

Print Head is

Align the Print Head. See "Aligning the Print Head" on page 50.

 

misaligned

 

 

 

 

 

 

 

Media not loaded with

Check that your paper is loaded with the correct print side facing up.

 

the print-side up

Consult "Printing Media" in the User’s Guide for detailed instructions on how

 

 

to load and handle your media.

 

 

 

 

 

 

Incorrect paper type

 

 

 

 

 

 

 

 

 

On the Main tab, ensure that the Media Type selected matches the media

 

 

loaded.

 

 

 

 

 

 

 

 

 

In the Print dialog box, select Quality & Media from the pop-up menu, and

 

 

then ensure that the Media Type selected matches the media loaded.

 

 

 

 

Glossy photo paper

Selecting Other Photo Paper from Media Type, which may resolve the problem.

 

other than the Canon

Load one sheet at a time and remove each sheet as soon as it is printed.

 

speciality media is

 

 

 

 

used

 

 

 

 

 

 

 

Incorrect Paper

Set the Paper Thickness Lever according to the printing paper type.

 

Thickness Lever

See "Loading Paper" on page 3.

 

position

 

 

 

 

 

 

 

 

Print Quality not set

Be sure to set the Print Quality setting to High for Windows or Fine for

 

properly

Macintosh.

 

 

 

 

 

 

 

 

 

On the Main tab, click High for the Print Quality setting.

 

 

 

 

 

 

 

 

 

 

1.In the Print dialog box, select Quality & Media from the pop-up menu, and then click Detailed Setting.

2.Drag the Print Quality slide bar to the Fine end.

Printed Paper Curls

Paper being used is

Use High Resolution Paper, Photo Paper Pro or other Canon speciality paper to

or Ink Blots

too thin

print images that have high color saturation.

 

 

 

 

Color Intensity setting

Reduce the Intensity setting in the printer driver and try printing again.

 

is too high

 

 

 

 

 

 

1.Open the Printer Properties dialog box.

2.On the Main tab, select Manual for Color Adjustment, and then click Set.

3.Drag the Intensity slide bar to adjust the intensity.

 

1.

In the Print dialog box, select Color Option from the pop-up menu.

 

2.

Drag the Intensity slide bar to set the intensity.

 

 

Paper Feed Roller is

Clean the Paper Feed Roller.

dirty

See "Paper Does Not Feed Properly" on page 66.

 

63

Page 67
Image 67
Canon IP2000 quick start Print Quality is Poor or Contains Errors, See Insert the ink tank. on