Cannot Install Windows Printer Driver | Canon W7200, W7250 specs

Problem 5: Printer is still warming up.

Solution: Immediately after the printer is switched on, it cannot print because it needs a several seconds to warm up. After switching on the printer, you must wait for the Online lamp to light and remain on.

Cannot Install Windows Printer Driver

Problem 1: Incorrect installer CD-ROM mounted.

Solution: Mount the User Software CD-ROM provided with the printer.

Problem 2: Provided User Software CD-ROM is damaged.

Solution: Call for service and request a new installer CD-ROM.

Problem 3: Windows operating system is unstable.

Solution: If Windows displays a system error message such as “General Protection Fault” or “Illegal Operation”, the computer system has become unstable. Confirm the problem with the system and try to install again.

Problem 4: Installation does not complete successfully.

Solution: Delete the Printer icon then try to install again. (Æ Setup Guide)

Cannot Install Macintosh Printer Driver

Problem 1: Incorrect installer CD-ROM mounted.

Solution: Mount the User Software CD-ROM provided with the printer.

Problem 2: Provided User Software CD-ROM is damaged.

Solution: Call for service and request a new installer CD-ROM.

System Does Not Recognize the Printer

Problem 1: Interface cable is disconnected.

Solution: If the printer is connected via the USB or IEEE 1394 port, check the cable

connections at the printer and the computer. (Æ Setup Guide)

7-4

Troubleshooting

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Canon W7200, W7250 manual Cannot Install Windows Printer Driver, Cannot Install Macintosh Printer Driver

Contents

Page Copyright 2002 Canon Inc. all rights reserved Illustrations and Screen Examples Notations About TextConventions Abbreviations Legal Notice Regulations for this product FCC Regulations Canadian Radio Interference Regulations International Energy Star Program Location Safety Warnings and PrecautionsPower Supply Cleaning the Printer An EmergencyPacemakers Printer location Moving the Printer Printhead and Ink Tanks General Caution Contents Canceling a Print Job How to Perform Menu SettingsMenu Settings Summary Tables Cleaning the Printer Replacing the Printhead Print Job Results AbnormalOptions Consumables Uninstalling the Software Before Using the Printer Printer Part Names Printer Main Unit DIP switches Operation panelRight cover Lift handles Power connector Media Take-up Unit connector Only W7200Ieee 1394 Port Optional for W7250 Top View Inside Carriage rail Printhead height adjustment lever Carriage Inside Upper Cover Carriage coverPrinthead lock cover Printhead Inside the Tray Belt stopper holder Roll stopperTray open lever Roll holder Inside the Right Cover Bk Ink Tank PC Ink Tank PM Ink Tank Bk Ink Tank Cover PC Ink Tank Cover PM Ink Tank Cover Take-up mode switch Take-up switchMedia Take-up Unit Take-up holder Slider holder Switching the Printer On and Off Switching the Printer On Switching the Printer Off Setting the Printer Online and Offline Setting the Printer Online Setting the Printer Offline When the Online lamp goes off, the printer is offline Print Media You Can Use Print Media That Can Be Used Types of Print Media Glossy Film Photo Glossy PaperPhoto Semi-Glossy Paper Proofing Paper Cut Sheets Paper SizesRoll Media Arch E Printing Area Handling Print Media Loading Roll Media Selecting the Media Source Loading the Roll Media Press Paper Source to light the Roll Media lamp Open the tray Pull the tray open lever then pull out the roll media tray Print Media You Can Use Roll media is locked in place by the roll holder Print Media You Can Use Loading Roll Media Close the roll media tray Close the tray Media Name Print Media You Can Use Selecting the Roll Media Type Press or to select Roll Media Type then press Loading Cut Sheets Selecting the Cut Sheet Source Press Paper Source. The Cut Sheet lamp lights Raise the paper release lever Loading Cut SheetsOpen the upper cover Loading Cut Sheets Lower the paper release lever Close the upper cover Press or to select the type of cut sheet, then press Enter Cut Sheet Type Setting Press or to select the type of cut sheet then press Enter Select the Cut Sheet TypePress or to select Cut Sheet Type then press Adjusting Printhead Height High Quality Printing on Film Press and hold for more than 1 second Close the upper cover Re-adjusting Printhead Height Aligning the Printhead Using the Media Take-up Unit Press or to display Take-up Reel then press Settings for Using the Media Take-up UnitPress or to display Enable then press Enter If the output stacker is installed, remove it from the stand Loading Roll Media Print Media You Can Use Press or to select Auto Feed then press Press or to select Yes then press Enter Press to feed some slack into the roll media Set the weight roll inside the slack of the roll media Press the Online button to display Online Removing Printed Media from the Media Take-up Unit Press to feed the roll media by a small amount Remove the weight roll from inside the roll media Press or to display Force Cutting then press Tape the edge of the roll if required If the output stacker was in use, re-attach it to the stand Press or to display Disable then press Enter Disabling the Media Take-up Unit Printing from Windows Software application, select Print from the File menu Print ProcedurePrinting Print job starts Page Printer Properties window, click the Help button Viewing Online HelpOpening Online Help Printing from Windows Printing from a Macintosh From the Apple menu, select Chooser Selecting the PrinterMac OS 8.6/9.x This completes the selection of the printer Mac OS If the name of the printer is in the list, go to Step Click the Print button Canceling a Print Job Canceling a Background Print Job Printer re-enters print mode and is ready for operation Select Resume Printing from the File menu Select the Finder then select Applications from the Go menu Queue list for the printer is displayed Print job in progress is canceled Canceling a Foreground Print Job Print job is canceled Viewing Help Opening Help Printing from a Macintosh UsingPanel the Operation What’s On the Operation Panel? Reading the DisplayStandby Print Job Processing Current Selection Message Display Button Cancel buttonPaper Source button Online button Power buttonEnter button Roll Media lamp Cut Sheet lampData lamp Message lamp Function Menus Printer Function PrioritiesMenu Flow Summaries Main Menu Press or c, e to select Sleep Timer then press d Press or c, e to select the value then press Enter g Menu Settings Summary Tables Main Menu Sleep Timer RAM Maintenance Replacing Ink Tanks When to Replace an Ink TankWhen the X Ink Check Message is Displayed Handling Ink Tank Precautions When the Replace X Tank Message Is Displayed Replacing an Ink Tank Press or to display Rep. Ink Tank then press Remove the new ink tank from its protective cover Close the ink tank cover until you hear it catch Replacing Ink Tanks Switching Off Ink Level Detection Executing Print Job Cleaning the Printer Cleaning the Printer Surfaces Maintenance Cleaning Inside the Upper Cover Maintenance Cleaning the Paper Restraint Printer off Be sure to clean the entire surface of the paper restraint Cleaning the Carriage Rail Maintenance Cleaning the Printer Handing Printhead Precautions Replacing the Printhead How to Replace the Printhead Press or to select System Setup then press Press or to select Replace P.Head then press Replacing the Printhead Remove the old printhead Make sure that the printhead is inserted completely Maintenance Close the upper cover Maintenance Troubleshooting Having a Problem? Printer Not Switched On Printer Not Operating CorrectlyCannot Print Printer Is On But Not Online System Does Not Recognize the Printer Cannot Install Windows Printer DriverCannot Install Macintosh Printer Driver Printer Not Operating Correctly Printing Does Not Start No error message is displayedError message is displayed Printing Halts During Print Job Blank paper is ejected from the printer Print Job Results Abnormal Poor Print QualityPrinting is faint Ink Smeared Edges Smeared with Ink Black Streaks Visible Print Results Do Not Match Print Job Content Colors Wrong Ink consumption is exceedingly high Other ProblemsImage Color Borders Printing Dark Message Is Displayed Ink level ? Cut FailedLoad Cut Sheet Eject Cut Sheet Turn Power Off Feed LimitSize Undetected Remove Ink Tank No Printhead Check PrintheadMemory Overflow No Media Media Too Small Media JamIncorrect Media End of Roll Jam During Roll Media Preparation Removing Paper JamsRemoving a Roll Media Jam Removing Paper Jams After closing the roll media tray, close the tray Off Roll Media Jam During Printing or Cutting Troubleshooting Removing Paper Jams Firmly push the roll media tray completely into the printer Removing Paper Jams Removing a Cut Sheet Jam Removing Paper Jams Troubleshooting Press or to display Test Print then press Checking the Print StatusPress the Online button twice to display Main Menu Press or to select Nozzle Check then press Enter button Cleaning the Printhead Types of Printhead CleaningPrinthead Cleaning Procedure Head Cleaning a Press or to display Head Cleaning then press Press or to select the cleaning method then press Enter Aligning the Printhead Press or to select Print Pattern a then press Enter Press or to select Adjust Printer then pressRepeat for B ~ E on Pattern a to make adjustments Repeat for K on Pattern a to make adjustments Adjusting Amount of Media Feed Press or to select Print Pattern B then press Enter Reducing the Amount of Cut Waste Press or to display System Setup then press Press or to select the setting then press EnterPress or to display CutDustReduct. then press Press or to select the media type then press Adjusting and Replacing the Cutter Press and hold for over 1 second Troubleshooting Attach the cutter blade to the carriage Troubleshooting Other Important Information Stand OptionsMedia Take-up Unit Ieee 1394 Expansion Board Roll Holder Sets Consumables Print MediaMedia Types Roll Sizes Ink Tanks Printhead Cutter Blades Obtaining the Firmware Update Updating the FirmwareConfirming the Firmware Version Press or to select Information then press Uninstalling the Software Deleting Old USB/IEEE 1394 Printer Drivers Uninstall begins Macintosh Uninstalling the Printer DriverWindows Page Other Important Information Specifications Printing Characteristics W7200 W7250 Print Media W7200 W7250 Symbols Index Display 2-29 Printhead 6-18, 6-22 Software