Obtaining Technical Assistance | Cisco Systems 1700 specification

Obtaining Technical Assistance

For all customers, partners, resellers, and distributors who hold valid Cisco service contracts, Cisco Technical Support provides 24-hour-a-day, award-winning technical assistance. The Cisco Technical Support Website on Cisco.com features extensive online support resources. In addition, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not hold a valid Cisco service contract, contact your reseller.

Cisco Technical Support Website

The Cisco Technical Support Website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, 365 days a year, at this URL:

http://www.cisco.com/techsupport

Access to all tools on the Cisco Technical Support Website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a user ID or password, you can register at this URL:

http://tools.cisco.com/RPF/register/register.do

Note Use the Cisco Product Identification (CPI) tool to locate your product serial number before submitting a web or phone request for service. You can access the CPI tool from the Cisco Technical Support Website by clicking the Tools & Resources link under Documentation & Tools. Choose Cisco Product Identification Tool from the Alphabetical Index drop-down list, or click the Cisco Product Identification Tool link under Alerts & RMAs. The CPI tool offers three search options: by product ID or model name; by tree view; or for certain products, by copying and pasting show command output. Search results show an illustration of your product with the serial number label location highlighted. Locate the serial number label on your product and record the information before placing a service call.

		Cisco 1700 Router Hardware Installation Guide
		Cisco 1700 Router Hardware Installation Guide
	78-5405-03			xvii
	78-5405-03			xvii

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Cisco Systems 1700 manual Obtaining Technical Assistance, Cisco Technical Support Website

Contents

Corporate Headquarters Cisco 1700 Router Hardware Installation GuidePage Cisco 1700 Router Hardware Installation Guide Page N T E N T S Wall-Mounting Troubleshooting Vii Viii Audience and Scope About This Guide Related Publications Organization Conventions Xii Xiii Documentation DVD Obtaining DocumentationCisco.com Ordering Documentation Documentation FeedbackCisco Product Security Overview Psirt Reporting Security Problems in Cisco Products Cisco Technical Support Website Obtaining Technical Assistance Definitions of Service Request Severity Submitting a Service Request Obtaining Additional Publications and Information Cisco 1700 Router Hardware Installation Guide 78-5405-03 Cisco 1700 Router Overview Cisco 1700 Router Feature Description Key FeaturesKey Features Rear-Panel Ports and LEDs Rear-Panel ConnectorsConnector/Slot Label/Color Description LED Label Color Description Rear-Panel LEDs PWR Front-Panel LEDsACT COL ACT/CH1 ACT/CHØ Types of Memory Router Memory 1700# show version Amounts of Memory Equipment When You Use It Router Box ContentsUnpacking the Router Additional Required Equipment NT1 Hardware Installation Guide that comes with every card Cisco 1700 Router Overview Before Installing the Router Installing the Cisco 1700 Router Connecting the Router to Your Local Network Connecting the Router to the Local Network Safety Information Installing WAN Interface Cards Installing the Cards in Correct Sequence Installing a WAN Interface Card Installing the Cards Inserting a WAN Interface Card in the Router Connecting Power to the Router Connecting the Power Supply Verifying Your Installation Connecting a PC Optional Installation Steps Connecting the Console Cable to the Router Connecting a Modem Connecting a Modem to the Router Wall-Mount Brackets-Bottom of Router Wall-Mounting Installing the Cisco 1700 Router Installing the Cisco 1700 Router Contacting Cisco or Your Reseller Troubleshooting Change the Configuration Register Recovering a Lost Password Configuration register is Reset the Router Reset the Password Reset the Configuration Register Value Problem Solving Troubleshooting WAN Interface Cards and Cables OK LED DiagnosticsOK LED Blinking Patterns Number of Blinks Meaning Symptom Possible Causes Troubleshooting WAN Interface Cards Troubleshooting the Power System Troubleshooting the Power SystemSymptom Possible Causes Troubleshooting Isdn Isdn U Isdn S/T Use show isdn status Troubleshooting Isdn Description Specification Table A-1 Router Specifications Appendix a Technical Specifications Cabling Specifications TX+ RX+ RJ-45 Pin Signal DirectionEthernet Cables Ethernet Network Cabling Guidelines Specification 10BaseT 100BaseTXConsole Cable and Adapters Table B-2 Ethernet Cabling Guidelines Table B-3 Console Cable and Adapter Pinouts Signal RJ-45 Pin DB-9 Pin DB-25 PinConsole Terminal Port Console Cable Adapter Installing and Upgrading Router Memory Opening the Chassis Figure C-1 Removing the Chassis Screws Figure C-2 Cisco 1700 Motherboard-Memory Locations Locating Memory Figure C-3 Mini-Flash Module Installing a Mini-Flash Module Removing a Mini-Flash Module Figure C-4 Installing a Mini-Flash Module Figure C-5 Removing a Mini-Flash Module Installing a Dimm Closing the Chassis Figure C-6 Installing a Dimm Figure C-7 Closing the Chassis Appendix C Installing and Upgrading Router Memory Isdn BRI Line Configuration Requirements Ordering and Configuring an Isdn Line Switch Type Keywords Isdn BRI Switch TypesTable D-1 Isdn BRI Switch Types Table D-2 Isdn Provisioning by Switch Type Isdn BRI Provisioning by Switch TypeSwitch Type Provisioning Mterm = Defining Isdn Service Profile Identifiers Snapshot Routing Isdn Configuration Options Dial-on-Demand Routing Bandwidth on Demand and Dial Backup Numerics IN-2 IN-3 IN-4 IN-5 IN-6