Chapter 3 Troubleshooting

Table 3-4

Troubleshooting ISDN

 

 

 

 

 

WAN Interface

 

 

 

Card

Symptom(s)

Check the Following

Possible Causes

 

 

 

 

ISDN S/T

Router is on, but

 

OK LED on card

 

is off.

• Is the OK LED on the

• If no, the router might be

router front panel on?

malfunctioning. Contact your Cisco

 

reseller.

 

 

• Are all ISDN cables

• If yes, the ISDN line might be

properly connected?

malfunctioning. Check with your ISDN

 

service provider.

 

 

• Is the NT1 on?

• If no, the NT1 might be malfunctioning.

 

 

 

 

ISDN U

Router is on, but • Is the OK LED on?

• If no, the router might be

 

the NT1 LED on

malfunctioning. Contact your Cisco

 

card is off.

reseller.

 

 

 

 

 

 

• Are all ISDN cables

• If yes, the ISDN line might be

 

 

properly connected?

malfunctioning. Check with your ISDN

 

 

 

service provider.

 

 

 

 

Is the ISDN line connected to the card ISDN U port?

If yes, the ISDN line might be malfunctioning. Check with your ISDN service provider.

 

 

Cisco 1700 Router Hardware Installation Guide

 

 

 

 

 

 

78-5405-03

 

 

3-11

 

 

 

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Cisco Systems 1700 manual Isdn S/T, Isdn U