C H A P T E R 5

Troubleshooting

Diagnosing Problems, page 5-1

Resetting the Switch, page 5-5

Finding the Switch Serial Number, page 5-6

Replacing a Failed Data Stack Member, page 5-6

Diagnosing Problems

The switch LEDs provide troubleshooting information about the switch. They show POST failures, port-connectivity problems, and overall switch performance. You can also get statistics from the CLI, or an SNMP workstation. See the software configuration guide, the switch command reference guide on Cisco.com, or the documentation that came with your SNMP application for details.

Switch POST Results

Approximately 30 seconds after the switch powers on, it begins the power-on self-test (POST), which can take up to 5 minutes to complete. During POST, the SYSTEM LED blinks green. When POST is complete, the SYSTEM LED turns solid green, the ACTV LED is green if the switch is acting as the active switch.

Note POST failures are usually fatal. Contact your Cisco technical support representative if your switch does not pass POST.

Switch LEDs

Look at the port LEDs for information when troubleshooting the switch. See the “LEDs” section on page 1-8for descriptions of the LED colors and their meanings.

Catalyst 3650 Switch Hardware Installation Guide

 

OL-29734-01

5-1

 

 

 

Page 65
Image 65
Cisco Systems 3650 manual Troubleshooting, Diagnosing Problems, Switch Post Results, Switch LEDs