Chapter 5 Troubleshooting
Finding the Switch Serial Number
Finding the Switch Serial Number
If you contact Cisco Technical Assistance, you need to know the switch serial number. Figure
Figure 5-1 Switch Serial Number Location
SN: XXXNNNNXXXX
CONSOLE | MGMT |
347807,
Replacing a Failed Data Stack Member
To replace a failed data stack member:
1.The replacement switch must be a Catalyst 3650 switch.
2.Power down the failed switch. Remove AC or DC input power.
3.Make sure the replacement switch is powered off, and then connect it to the stack.
If you had manually set the member numbers for the switch stack, manually assign the member number of the failed switch to the replacement switch. To manually assign the stack member number, see the switch software configuration guide on Cisco.com.
4.Make the same Gigabit Ethernet connections on the replacement switch that were on the failed switch.
5.Reinstall any modules and cable connections.
6.Power on the replacement switch.
The replacement switch will have the same configuration for all the interfaces as the failed switch and will function the same as the failed switch.
Catalyst 3650 Switch Hardware Installation Guide
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