Cisco Systems 7906G, 7911G manual Performing a Factory Reset, Locking Options section on

Chapter 9 Troubleshooting and Maintenance

Resetting or Restoring the Cisco Unified IP Phone

Table 9-3 Basic Reset Methods (continued)

Operation	Performing	Explanation
Erase softkey	From the Settings menu, unlock	Resets user and network configuration
	phone options (see the “Unlocking	settings to their default values, deletes
	and Locking Options” section on	the CTL file from the phone, and
	page 4-3). Then press the Erase	restarts the phone.
	softkey.
	From the Network Configuration	Resets network configuration settings
	menu, unlock phone options (see the	to their default values and resets the
	“Unlocking and Locking Options”	phone. (This method causes DHCP
	section on page 4-3). The press the	reconfigure the IP address of the
	Erase softkey.	phone.)
	From the Security Configuration	Deletes the CTL file from the phone
	menu, unlock phone options (see the	and restarts the phone.
	“Unlocking and Locking Options”
	section on page 4-3). Then press the
	Erase softkey.

Performing a Factory Reset

When you perform a factory reset of the Cisco Unified IP Phone, the following information is erased or reset to its default value:

•CTL file—Erased

•User configuration settings—Reset to default values

•Network configuration settings—Reset to default values

•Call histories—Erased

•Locale information—Reset to default values

•Phone application—Erased (phone recovers by loading the term11.default.loads file)

Note This phone must be on a DHCP-enabled network before you can perform these steps.

	Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager
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