Cisco Systems 7906G, 7911G Resetting or Restoring the Cisco Unified IP Phone

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Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager

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Chapter9 Troubleshooting and Maintenance

Resetting or Restoring the CiscoUnified IP Phone

Resetting or Restoring the Cisco Unified IP Phone

There are two methods for resetting or restoring the CiscoUnified IP Phone:

•Performing a Basic Reset, page 9-15

•Performing a Factory Reset, page9-16

Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if

the phone experiences an error and provides a way to reset or restore various

configuration and security settings.

Table 9 -3 describes the ways to perform a basic reset. You can reset a phone with

any of these operations any time after the phone has started up. Choose the

operation that is appropriate for your situation.

Table9-3 Basic Reset Methods

Operation Performing Explanation

Reset phone From any screen (but not when the

phone is idle), press **#**.

Resets any user and network

configuration changes that you have

made but that the phone has not written

to its Flash memory to

previously-saved settings, then restarts

the phone.