Chapter7 Viewing Security Information, Model Info rmation, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
7-12
Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager
OL-10008-01
DNS timeout DNS server did not respond. •Network is busy—The errors should
resolve themselves when the network
load reduces.
•No network connectivity between the
DNS server and the phone—Verify the
network connections.
•DNS server is down—Check
configuration of DNS server.
DNS unknown host DNS could not resolve the
name of the TFTP server or
Cisco UnifiedCallManager.
•Verify that the host names of the TFTP
server or Cisco UnifiedCallManager are
configured properly in DNS.
•Consider using IP addresses rather than
host names.
Duplicate IP Another device is using the IP
address assigned to the phone.
•If the phone has a static IP address, verify
that you have not assigned a duplicate IP
address. See the “Network Configuration
Menu” section on page 4-7 section for
details.
•If you are using DHCP, check the DHCP
server configuration.
Error update locale One or more localization files
could not be found in the
TFTPPath directory or were
not valid. The locale was not
changed.
Check that the following files are located
within subdirectories in the TFTPPath
directory:
•Located in subdirectory with same name
as network locale:
–
g3-tones.xml
•Located in subdirectory with same name
as user locale:
–
glyphs.xml
–
SCCP-dictionary.xml
–
kate.xml
Table7-4 Status Messages on the CiscoUnified IP Phones 7906G and 7911G (continued)
Message Description Possible Explanation and Action