Chapter 7 Viewing Security Information, Model Information, Status, and Statistics on the Cisco Unified IP Phone

Status Menu

Table 7-4 Status Messages on the Cisco Unified IP Phones 7906G and 7911G (continued)

Message

Description

Possible Explanation and Action

 

 

 

DNS timeout

DNS server did not respond.

Network is busy—The errors should

 

 

 

 

resolve themselves when the network

 

 

 

 

load reduces.

 

 

 

 

No network connectivity between the

 

 

 

 

DNS server and the phone—Verify the

 

 

 

 

network connections.

 

 

 

 

DNS server is down—Check

 

 

 

 

configuration of DNS server.

 

 

 

DNS unknown host

DNS could not resolve the

Verify that the host names of the TFTP

 

 

 

name of the TFTP server or

server or Cisco Unified CallManager are

 

 

 

Cisco Unified CallManager.

configured properly in DNS.

 

 

 

 

Consider using IP addresses rather than

 

 

 

 

host names.

 

 

 

Duplicate IP

Another device is using the IP

If the phone has a static IP address, verify

 

 

 

address assigned to the phone.

that you have not assigned a duplicate IP

 

 

 

 

address. See the “Network Configuration

 

 

 

 

Menu” section on page 4-7 section for

 

 

 

 

details.

 

 

 

 

If you are using DHCP, check the DHCP

 

 

 

 

server configuration.

 

 

 

Error update locale

One or more localization files

Check that the following files are located

 

 

 

could not be found in the

within subdirectories in the TFTPPath

 

 

 

TFTPPath directory or were

directory:

 

 

 

not valid. The locale was not

Located in subdirectory with same name

 

 

 

changed.

 

 

 

as network locale:

 

 

 

 

 

 

 

 

g3-tones.xml

 

 

 

 

Located in subdirectory with same name

 

 

 

 

as user locale:

 

 

 

 

glyphs.xml

 

 

 

 

SCCP-dictionary.xml

 

 

 

 

kate.xml

 

 

 

 

 

 

 

 

Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager

 

 

7-12

 

 

 

 

OL-10008-01

 

 

 

 

 

 

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Cisco Systems 7906G, 7911G manual Address. See the Network Configuration, Menu section on page 4-7 section for

7906G, 7911G specifications

The Cisco Systems 7911G is a versatile IP phone designed to enhance communication in enterprise environments. Targeting workers in various organizational settings, this model is known for its reliability, ease of use, and robust features that cater to both basic and advanced telephony requirements.

One of the key features of the Cisco 7911G is its support for Voice over IP (VoIP) technology. Using this technology allows for the transmission of voice signals over the internet rather than through traditional telephone lines. This not only reduces telephony costs but also offers enhanced functionality that integrates seamlessly with existing communication systems.

The phone is equipped with a monochrome graphical display that provides users with clear visibility of their call status, directory information, and menu options. With a resolution of 128x64 pixels, the screen is large enough to offer important information without overwhelming the user. This simplicity makes it an ideal choice for users who require straightforward functionality without the complexity of advanced features.

Ergonomically designed, the Cisco 7911G features a comfortable keypad with dedicated buttons for frequently used functions such as mute, hold, and transfer. It supports multiple lines, providing users with the ability to manage multiple calls simultaneously. Additionally, it offers programmable line keys that can be customized for speed dial or as soft keys for quick access to features.

The device supports Power over Ethernet (PoE), which allows the phone to receive power through the network cable rather than needing a separate power source. This feature not only simplifies installation but also enhances mobility within the workspace, as it reduces cable clutter.

Another significant characteristic of the Cisco 7911G is its compatibility with Cisco Unified Communications Manager, which ensures centralized management of telephony systems. It also supports a range of audio codecs that help in delivering high-quality audio during calls, reducing latency and improving overall communication quality.

Security is also a focus with the Cisco 7911G, as it features a secure access feature that includes Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) for encrypted voice communications. This ensures that sensitive conversations are protected from eavesdropping.

Overall, the Cisco Systems 7911G is a reliable, feature-rich IP phone that provides an excellent solution for organizations looking to upgrade their communication systems. Its combination of user-friendly design, powerful integrations, and security features makes it a cornerstone in the suite of Cisco telecommunications solutions.