C H A P T E R 8

Monitoring the Cisco Unified IP Phone Remotely

To allow system administrators to remotely monitor the operation of a phone, each Cisco Unified IP Phone has a web page from which you can view a variety of information about the phone. You can use the following to assist you with troubleshooting a phone:

Device information

Network configuration information

Network statistics

Device logs

Streaming statistics

You can also obtain much of this information directly from a phone. For more information, see Chapter 7, “Viewing Security Information, Model Information, Status, and Statistics on the Cisco Unified IP Phone.”

For more information about troubleshooting the Cisco Unified IP Phones 7906G and 7911G, see Chapter 9, “Troubleshooting and Maintenance.”

This chapter includes these topics:

Accessing the Web Page for a Phone, page 8-2

Disabling Web Page Access, page 8-3

Device Information, page 8-4

Network Configuration, page 8-7

Network Statistics, page 8-12

 

 

Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager

 

 

 

 

 

 

OL-10008-01

 

 

8-1

 

 

 

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Cisco Systems 7911G, 7906G manual Monitoring the Cisco Unified IP Phone Remotely

7906G, 7911G specifications

The Cisco Systems 7911G is a versatile IP phone designed to enhance communication in enterprise environments. Targeting workers in various organizational settings, this model is known for its reliability, ease of use, and robust features that cater to both basic and advanced telephony requirements.

One of the key features of the Cisco 7911G is its support for Voice over IP (VoIP) technology. Using this technology allows for the transmission of voice signals over the internet rather than through traditional telephone lines. This not only reduces telephony costs but also offers enhanced functionality that integrates seamlessly with existing communication systems.

The phone is equipped with a monochrome graphical display that provides users with clear visibility of their call status, directory information, and menu options. With a resolution of 128x64 pixels, the screen is large enough to offer important information without overwhelming the user. This simplicity makes it an ideal choice for users who require straightforward functionality without the complexity of advanced features.

Ergonomically designed, the Cisco 7911G features a comfortable keypad with dedicated buttons for frequently used functions such as mute, hold, and transfer. It supports multiple lines, providing users with the ability to manage multiple calls simultaneously. Additionally, it offers programmable line keys that can be customized for speed dial or as soft keys for quick access to features.

The device supports Power over Ethernet (PoE), which allows the phone to receive power through the network cable rather than needing a separate power source. This feature not only simplifies installation but also enhances mobility within the workspace, as it reduces cable clutter.

Another significant characteristic of the Cisco 7911G is its compatibility with Cisco Unified Communications Manager, which ensures centralized management of telephony systems. It also supports a range of audio codecs that help in delivering high-quality audio during calls, reducing latency and improving overall communication quality.

Security is also a focus with the Cisco 7911G, as it features a secure access feature that includes Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) for encrypted voice communications. This ensures that sensitive conversations are protected from eavesdropping.

Overall, the Cisco Systems 7911G is a reliable, feature-rich IP phone that provides an excellent solution for organizations looking to upgrade their communication systems. Its combination of user-friendly design, powerful integrations, and security features makes it a cornerstone in the suite of Cisco telecommunications solutions.