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Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified CallManager
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Chapter3 Setting Up the Cisco Unified IP Phone
Understanding the CiscoUnified IP Phones 7906G and 7911G Components
Note In addition to enabling Group Listen mode, the speaker must be enabled for Group
Listen functionality.
From Cisco Unified CallManager Administration, choose Device > Phone and
locate the phone you want to modify. In the Phone Configuration web page for the
phone (Product Specific Configuration section), check the Enable Group Listen
check box.
If Group Listen mode is enabled, the Monitor feature softkeys are not available on
the phone.
Activating Group Listen on the Phone
Group Listen softkeys are displayed if Group Listen mode is enabled by the
administrator on Cisco Unified CallManager. However, these softkeys cannot be
configured by using the CiscoUnified CallManager softkey template.
•GListen—Activates Group Listen on the phone. Displayed when Group
Listen mode is enabled by the administrator but not activated on the phone.
Once Group Listen is activated on the phone (by pressing GListen), users can
deactivate it by hanging up the handset or by pressing GLOff.
•GLOff—Deactivates Group Listen on the phone. Displayed when Group
Listen mode is enabled by the administrator and activated on the phone.
Note If Group Listen mode is enabled in Cisco Unified CallManager, the GListen and
GLOff softkeys replace the Monitor and MonOff softkeys on the phone.
HeadsetAlthough Cisco Systems performs some internal testing of third-party headsets
for use with the CiscoU nifiedIP Phones, Cisco does not certify or support
products from headset or handset vendors. Because of the inherent environmental
and hardware inconsistencies in the locations where CiscoUnified IP Phones are
deployed, there is not a single “best” solution that is optimal for all environments.
Cisco recommends that customers test the headsets that work best in their
environment before deploying a large number of units in their network.