Cisco Systems 8945, 8941 manual Park and Retrieve a Call Using Call Park, Procedure

Operating Your Phone

Call Park

Procedure

Step 1 Press the Forward All soft key.

Step 2 Enter the number to forward.

Note If forward is turned on and there are unheard voicemails, the white “call forward” icon with a red background is shown.

Call Park

Call Park allows you to park (temporarily store) a call you receive on your phone, which you can then retrieve from another phone (for example, a phone at a co-worker’s desk or in a conference room).

There are two ways you can park a call:

1Park—Allows you to park an active call that you answered on your phone, and retrieve it using another phone in the Cisco Unified Communications Manager Express system.

2Directed Call Park—Allows you to park and retrieve an active call in two different ways:

aAssisted Directed Call Park—Allows you to park an active call by pressing a line button, which your system administrator sets up as a speed dial line.

With this type of directed call, you can monitor the status of the line (in-use, idle, or in Do Not Disturb state) using Line Status indicators.

bManual Directed Call Park—Allows you to park an active call by transferring it to a Directed Call number, which your system administrator sets up.

You retrieve the call at another phone by dialing a park retrieval prefix number (provided by your system administrator), then dialing the Directed Call number you used to park the call.

Your system administrator sets up either the Directed Call Park or Park feature on your phone, but not both.

Park and Retrieve a Call Using Call Park

Call park allows you to place a call on hold at a designated parking slot from which the call can be retrieved by anyone on the system.

Note Contact your system administrator for your call park slot number.

Procedure

Step 1 During a call, press the Park soft key, then hang up.

For the duration of the call, your phone displays the call park number where the system stored the call.

Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager Express Version 9.0 (SIP)

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