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Cisco Systems SPA 525G manual Using Basic Phone Functions

Models: SPA 525G

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Using Basic Phone Functions

This chapter describes how to use the basic functions of your Cisco SPA 525G IP phone. It includes the following sections:

•Placing or Answering a Call, page 38

•Adjusting Call Volume and Muting, page 39

•Putting a Call on Hold, page 39

•Resuming a Call, page 40

•Ending a Call, page 40

•Transferring Calls, page 40

•Redialing, page 41

•Viewing and Returning Missed Calls, page 42

•Turning the Missed Calls Shortcut On and Off, page 43

•Forwarding Calls, page 43

•Setting Do Not Disturb, page 45

•Picking Up a Call, page 47

•Parking a Call, page 48

•Placing a Three-Way Conference Call, page 49

•Using the Phone Directories, page 50

•Using the Call History Lists, page 54

•Setting or Changing a Phone Password, page 56

•Accessing Voicemail, page 57

Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide

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Cisco Systems SPA 525G manual Using Basic Phone Functions

Contents

User Guide FCC and IC Statement Federal Communication Commission Interference Statement Industry Canada Statement FCC Radiation Exposure Statement Installing Your Phone ContentsGetting Started Using Basic Phone Functions Connecting Your Phone to the Computer Network Using Advanced Phone Features Using Your Personal Address Book Creating and Using Speed Dials Using the Cisco SPA 500S Attendant Console Contents Using the Web InterfaceAppendix a Where to Go From Here 100 Getting Started Overview of the Cisco SPA 525G IP Phone Caring for Your Phone Understanding Your Phone’s Lines and Buttons Phone Components Getting Started Softkey Buttons Cisco SPA 525G Softkey Buttons Blind Transfer, on Performs a call transfer. See Transferring Calls, on Using Keypad Shortcuts Using the Keypad and Buttons with MenusUsing the Navigation Button Entering Numbers and Text in Fields Key Character Set Using Phone Hardware and Accessories Using the SpeakerphoneUsing Wired and Wireless Headsets Connecting the Headset Connecting Bluetooth Headsets Select User Preferences Select Bluetooth Configuration Using a Headset with Your IP Phone Getting Started Installing Your Phone Connecting the Handset Before You Begin Cisco SPA 525G IP Phone Connections Optional Attaching the Desk Stand Number Component Optional Mounting the Phone to the Wall MB100 Wall Mount Kit Installing Your Phone Connecting Your Phone’s Power Connecting Your Phone to the Wired Network Connecting Your Phone to the Computer NetworkConnecting Your Phone to the Wireless Network Determining Your Wireless Router Security Type Installing Your Phone Scroll to Network Configuration and press Select Push Button Configuration Using Wi-Fi Protected Setup with the Cisco SPA 525GPIN Configuration Manually Adding a Wireless Profile on the Cisco SPA 525G Scanning for Available Networks Manually Adding a Network Uploading Security Certificates to the Phone Verifying Phone Startup Upgrading Your Phone’s Firmware Upgrading Your Phone’s Firmware Using Basic Phone Functions Placing or Answering a Call Adjusting Call Volume and Muting Using Dial AssistanceAdjusting Call Volume Using Mute Resuming a Call Ending a CallTransferring Calls Performing an Attended Transfer Redialing Performing an Unattended Blind Transfer Returning a Missed Call Viewing and Returning Missed CallsViewing a List of Missed Calls Forwarding Calls Turning the Missed Calls Shortcut On and OffScroll to User Preferences and press Select Forwarding Calls When Your Phone is Busy Forwarding Calls to a Single Number Setting Do Not Disturb Forwarding Calls When You Don’t Answer the PhoneDelaying Call Forwarding When You Don’t Answer the Phone Stopping Call Forwarding Configuring Call Waiting Choose Call Preferences Picking Up a Call Parking a Call Placing a Three-Way Conference Call Scroll to Call Park Status and press Select Using the Phone Directories Using Your Personal Address Book Adding a New Contact Searching for a Contact Copying a ContactDeleting a Contact Using the Corporate Directory Editing a Contact Using the Call History Lists Viewing the Call History Lists Deleting a Call History List Calling from the Call History ListsDeleting an Entry from the Call History Lists Press Option and select Delete Entry Saving a Call History List Number to Your Directory Setting or Changing a Phone PasswordPress Option and select Add to Address Book Scroll to Device Administration and press Select Accessing VoicemailLogging In and Logging Out of Your Phone Using Basic Phone Functions Using Advanced Phone Features Blocking Caller ID Configuring Privacy and Security FeaturesBlocking Anonymous Calls Using Secure Call Enabling Dial Assistance Connecting to a Virtual Private Network VPN Creating and Using Speed Dials Viewing Your VPN Status Creating Speed Dials on Unused Line Buttons Creating Numerical Speed Dials Playing MP3 Files on Your Phone Creating the Playlist Playing Songs Controlling the Audio Changing the Left and Right Channel for Stereo Headsets Using the Paging Feature Configuring Auto AnswerPaging Another Phone Paging a Group of Phones Customizing Your LCD Screen Setting the Screen Backlight TimerChanging the LCD Screen Contrast Configuring the Phone Screen Saver Changing the Phone Wallpaper Using Ring Tones Accessing Weather Information Accessing Weather and News on Your PhoneSelect Web Applications Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Code Definition An extension.** See Paging Another Phone, Viewing Phone, Network, and Call Information Restarting Your PhoneViewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing the Wireless Connection Status Viewing Peripheral Status Settings Menu Select Wi-Fi Configuration and press the Right Arrow keyAdvanced Menus for Technical Support Personnel Using the Web Interface Configuring Your Address Book Logging in to the Web Interface Press Remove Configuring Call Forwarding Blocking Caller ID Blocking Anonymous Calls Viewing Call History Lists Creating Speed Dials Configuring Wi-FiClick Submit All Changes Click Add New Wi-Fi Profile Configuring BluetoothChoose the Bluetooth Configuration tab Upgrading Firmware Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Connecting a Second Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Monitoring the Cisco SPA 500S Using the Cisco SPA 500SScroll to Peripheral Status and press Select Where to Go From Here Product Resources Where to Go From Here