Viewing and Returning Missed Calls | Cisco Systems SPA 525G manual

Using Basic Phone Functions	3
Using Basic Phone Functions
Viewing and Returning Missed Calls

Viewing and Returning Missed Calls

The LCD screen on your IP phone notifies you if a call came in that was unanswered. (You can also turn off this feature - see the ”Turning the Missed Calls Shortcut On and Off” section on page 43.)

Returning a Missed Call

To return a missed call:

•If the LCD screen shows a missed call, press the Call Rtn button to return the call.

•If the LCD screen does not show a missed call, you can return a call from the Missed Call list. See ”Viewing a List of Missed Calls” on page 42. Choose the call you want to return and press Dial.

NOTE: If the call was from a long distance number, you may have to edit the call before returning it. Press the Edit button to edit the call and use the softkey buttons and keypad to edit the number.

Viewing a List of Missed Calls

To view a list of all missed calls:

•If the LCD screen shows a missed call, press the Missed softkey to view a list of missed calls.

•If the LCD screen does not show a missed call:

a.Press the Setup button.

b.Scroll to Call History and press Select.

Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide

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Cisco Systems SPA 525G manual Viewing and Returning Missed Calls, Returning a Missed Call, Viewing a List of Missed Calls

Contents

User Guide Federal Communication Commission Interference Statement FCC and IC Statement FCC Radiation Exposure Statement Industry Canada Statement Contents Installing Your PhoneGetting Started Connecting Your Phone to the Computer Network Using Basic Phone Functions Using Your Personal Address Book Using Advanced Phone Features Creating and Using Speed Dials Contents Using the Web Interface Using the Cisco SPA 500S Attendant ConsoleAppendix a Where to Go From Here 100 Getting Started Overview of the Cisco SPA 525G IP Phone Caring for Your Phone Phone Components Understanding Your Phone’s Lines and Buttons Getting Started Cisco SPA 525G Softkey Buttons Softkey Buttons Blind Transfer, on Performs a call transfer. See Transferring Calls, on Using the Keypad and Buttons with Menus Using Keypad ShortcutsUsing the Navigation Button Key Character Set Entering Numbers and Text in Fields Using the Speakerphone Using Phone Hardware and AccessoriesUsing Wired and Wireless Headsets Connecting the Headset Select User Preferences Select Bluetooth Configuration Connecting Bluetooth Headsets Using a Headset with Your IP Phone Getting Started Installing Your Phone Before You Begin Connecting the Handset Cisco SPA 525G IP Phone Connections Number Component Optional Attaching the Desk Stand MB100 Wall Mount Kit Optional Mounting the Phone to the Wall Installing Your Phone Connecting Your Phone’s Power Connecting Your Phone to the Computer Network Connecting Your Phone to the Wired NetworkConnecting Your Phone to the Wireless Network Determining Your Wireless Router Security Type Installing Your Phone Scroll to Network Configuration and press Select Using Wi-Fi Protected Setup with the Cisco SPA 525G Push Button ConfigurationPIN Configuration Scanning for Available Networks Manually Adding a Wireless Profile on the Cisco SPA 525G Manually Adding a Network Uploading Security Certificates to the Phone Upgrading Your Phone’s Firmware Verifying Phone Startup Upgrading Your Phone’s Firmware Using Basic Phone Functions Placing or Answering a Call Using Dial Assistance Adjusting Call Volume and MutingAdjusting Call Volume Using Mute Ending a Call Resuming a CallTransferring Calls Performing an Attended Transfer Performing an Unattended Blind Transfer Redialing Viewing and Returning Missed Calls Returning a Missed CallViewing a List of Missed Calls Turning the Missed Calls Shortcut On and Off Forwarding CallsScroll to User Preferences and press Select Forwarding Calls to a Single Number Forwarding Calls When Your Phone is Busy Forwarding Calls When You Don’t Answer the Phone Setting Do Not DisturbDelaying Call Forwarding When You Don’t Answer the Phone Stopping Call Forwarding Choose Call Preferences Configuring Call Waiting Picking Up a Call Parking a Call Scroll to Call Park Status and press Select Placing a Three-Way Conference Call Using Your Personal Address Book Using the Phone Directories Adding a New Contact Copying a Contact Searching for a ContactDeleting a Contact Editing a Contact Using the Corporate Directory Viewing the Call History Lists Using the Call History Lists Calling from the Call History Lists Deleting a Call History ListDeleting an Entry from the Call History Lists Press Option and select Delete Entry Setting or Changing a Phone Password Saving a Call History List Number to Your DirectoryPress Option and select Add to Address Book Accessing Voicemail Scroll to Device Administration and press SelectLogging In and Logging Out of Your Phone Using Basic Phone Functions Using Advanced Phone Features Configuring Privacy and Security Features Blocking Caller IDBlocking Anonymous Calls Enabling Dial Assistance Using Secure Call Connecting to a Virtual Private Network VPN Viewing Your VPN Status Creating and Using Speed Dials Creating Numerical Speed Dials Creating Speed Dials on Unused Line Buttons Creating the Playlist Playing MP3 Files on Your Phone Controlling the Audio Playing Songs Changing the Left and Right Channel for Stereo Headsets Configuring Auto Answer Using the Paging FeaturePaging Another Phone Paging a Group of Phones Setting the Screen Backlight Timer Customizing Your LCD ScreenChanging the LCD Screen Contrast Changing the Phone Wallpaper Configuring the Phone Screen Saver Using Ring Tones Accessing Weather and News on Your Phone Accessing Weather InformationSelect Web Applications Accessing News Configuring Date and Time Parameters on Your Phone Code Definition Using Star Codes An extension.** See Paging Another Phone, Restarting Your Phone Viewing Phone, Network, and Call InformationViewing Phone Information Viewing Phone Line and Extension Information Viewing Network Information Viewing Peripheral Status Viewing the Wireless Connection Status Select Wi-Fi Configuration and press the Right Arrow key Settings MenuAdvanced Menus for Technical Support Personnel Using the Web Interface Logging in to the Web Interface Configuring Your Address Book Press Remove Configuring Call Forwarding Blocking Caller ID Viewing Call History Lists Blocking Anonymous Calls Configuring Wi-Fi Creating Speed DialsClick Submit All Changes Configuring Bluetooth Click Add New Wi-Fi ProfileChoose the Bluetooth Configuration tab Upgrading Firmware Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Connecting a Second Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500SScroll to Peripheral Status and press Select Product Resources Where to Go From Here Where to Go From Here