Resuming a Call, Ending a Call | Cisco Systems SPA 525G specs

Using Basic Phone Functions	3
Using Basic Phone Functions
Resuming a Call

Resuming a Call

To resume the call, press the flashing red line button for the call. If you have multiple calls, all calls are put on hold except the active call.

Ending a Call

To end a call:

•

•

If you are using the handset, hang up.

If you are using the speakerphone, press the Speaker button.

•If you are using the headset, either press the Headset button (wired) or replace the receiver (wireless).

Transferring Calls

You can perform two types of transfers:

•Attended—You call the person to whom you are transferring the call and speak to them before transferring the call.

•Blind—You transfer the call without speaking to the other party to which you are transferring the call.

Performing an Attended Transfer

STEP 1 During an active call, or a call on hold, press Transfer.

STEP 2 Either:

•Enter the number to which you want to transfer the call; or

•Press Directory and either choose a number from the personal directory.

STEP 3 Press Dial or wait a few seconds. The call is placed on hold and a new line is opened to dial the number.

Cisco Small Business Pro IP Phone SPA 525G (SIP) User Guide

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Cisco Systems SPA 525G manual Resuming a Call, Ending a Call, Transferring Calls, Performing an Attended Transfer

Contents

User Guide Federal Communication Commission Interference Statement FCC and IC Statement FCC Radiation Exposure Statement Industry Canada Statement Installing Your Phone ContentsGetting Started Connecting Your Phone to the Computer Network Using Basic Phone Functions Using Your Personal Address Book Using Advanced Phone Features Creating and Using Speed Dials Using the Cisco SPA 500S Attendant Console Contents Using the Web InterfaceAppendix a Where to Go From Here 100 Getting Started Overview of the Cisco SPA 525G IP Phone Caring for Your Phone Phone Components Understanding Your Phone’s Lines and Buttons Getting Started Cisco SPA 525G Softkey Buttons Softkey Buttons Blind Transfer, on Performs a call transfer. See Transferring Calls, on Using Keypad Shortcuts Using the Keypad and Buttons with MenusUsing the Navigation Button Key Character Set Entering Numbers and Text in Fields Connecting the Headset Using Phone Hardware and AccessoriesUsing the Speakerphone Using Wired and Wireless Headsets Select User Preferences Select Bluetooth Configuration Connecting Bluetooth Headsets Using a Headset with Your IP Phone Getting Started Installing Your Phone Before You Begin Connecting the Handset Cisco SPA 525G IP Phone Connections Number Component Optional Attaching the Desk Stand MB100 Wall Mount Kit Optional Mounting the Phone to the Wall Installing Your Phone Connecting Your Phone’s Power Connecting Your Phone to the Wired Network Connecting Your Phone to the Computer NetworkConnecting Your Phone to the Wireless Network Determining Your Wireless Router Security Type Installing Your Phone Scroll to Network Configuration and press Select Push Button Configuration Using Wi-Fi Protected Setup with the Cisco SPA 525GPIN Configuration Scanning for Available Networks Manually Adding a Wireless Profile on the Cisco SPA 525G Manually Adding a Network Uploading Security Certificates to the Phone Upgrading Your Phone’s Firmware Verifying Phone Startup Upgrading Your Phone’s Firmware Using Basic Phone Functions Placing or Answering a Call Using Mute Adjusting Call Volume and MutingUsing Dial Assistance Adjusting Call Volume Performing an Attended Transfer Resuming a CallEnding a Call Transferring Calls Performing an Unattended Blind Transfer Redialing Returning a Missed Call Viewing and Returning Missed CallsViewing a List of Missed Calls Forwarding Calls Turning the Missed Calls Shortcut On and OffScroll to User Preferences and press Select Forwarding Calls to a Single Number Forwarding Calls When Your Phone is Busy Stopping Call Forwarding Setting Do Not DisturbForwarding Calls When You Don’t Answer the Phone Delaying Call Forwarding When You Don’t Answer the Phone Choose Call Preferences Configuring Call Waiting Picking Up a Call Parking a Call Scroll to Call Park Status and press Select Placing a Three-Way Conference Call Using Your Personal Address Book Using the Phone Directories Adding a New Contact Searching for a Contact Copying a ContactDeleting a Contact Editing a Contact Using the Corporate Directory Viewing the Call History Lists Using the Call History Lists Press Option and select Delete Entry Deleting a Call History ListCalling from the Call History Lists Deleting an Entry from the Call History Lists Saving a Call History List Number to Your Directory Setting or Changing a Phone PasswordPress Option and select Add to Address Book Scroll to Device Administration and press Select Accessing VoicemailLogging In and Logging Out of Your Phone Using Basic Phone Functions Using Advanced Phone Features Blocking Caller ID Configuring Privacy and Security FeaturesBlocking Anonymous Calls Enabling Dial Assistance Using Secure Call Connecting to a Virtual Private Network VPN Viewing Your VPN Status Creating and Using Speed Dials Creating Numerical Speed Dials Creating Speed Dials on Unused Line Buttons Creating the Playlist Playing MP3 Files on Your Phone Controlling the Audio Playing Songs Changing the Left and Right Channel for Stereo Headsets Paging a Group of Phones Using the Paging FeatureConfiguring Auto Answer Paging Another Phone Customizing Your LCD Screen Setting the Screen Backlight TimerChanging the LCD Screen Contrast Changing the Phone Wallpaper Configuring the Phone Screen Saver Using Ring Tones Accessing Weather Information Accessing Weather and News on Your PhoneSelect Web Applications Accessing News Configuring Date and Time Parameters on Your Phone Code Definition Using Star Codes An extension.** See Paging Another Phone, Viewing Phone, Network, and Call Information Restarting Your PhoneViewing Phone Information Viewing Phone Line and Extension Information Viewing Network Information Viewing Peripheral Status Viewing the Wireless Connection Status Settings Menu Select Wi-Fi Configuration and press the Right Arrow keyAdvanced Menus for Technical Support Personnel Using the Web Interface Logging in to the Web Interface Configuring Your Address Book Press Remove Configuring Call Forwarding Blocking Caller ID Viewing Call History Lists Blocking Anonymous Calls Creating Speed Dials Configuring Wi-FiClick Submit All Changes Click Add New Wi-Fi Profile Configuring BluetoothChoose the Bluetooth Configuration tab Upgrading Firmware Using the Cisco SPA 500S Attendant Console Using the Cisco SPA 500S Attendant Console Connecting a Single Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Provided with the Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Connecting a Second Cisco SPA 500S Using the Cisco SPA 500S Attendant Console Configuring the Cisco SPA 500S Monitoring the Cisco SPA 500S Using the Cisco SPA 500SScroll to Peripheral Status and press Select Product Resources Where to Go From Here Where to Go From Here