Compaq 326817-003 manual Troubleshooting, Quick Checklist, Hardware

Chapter 6

Troubleshooting

If a problem occurs with the Compaq 20/40 GB DAT 8-Cassette AutoLoader, the first step is to try and establish whether the problem lies with the cassette, the DAT AutoLoader, the host computer and connections, or the way the system is being operated.

Quick Checklist

Listed below are some hardware and software related items that potentially could cause DAT AutoLoader failures. These items are covered in more detail under Eliminating Resource Conflicts, Installation, and Resolving Operating Problems.

Hardware

Make sure the following tasks have been properly completed:

■Determine whether the cassette is the cause of the problem:

!Check that you are using a DDS-labeled cassette. Do not use a non-DDS cassette.

!Are you trying to write to non-MRS media? (See Chapter 1, “DDS Logo Media.”)

!Is the cassette write-protected?

!If the problem still occurs, try using a different cassette.